Reviews
Oil change
I'm retired so I like to come in early, but I had a doctors appt today. They are still promising it will be done quickly, so I'm very pleased.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We stay busy in the Service Department, hours are from 7 am till at least 12 midnight and sometimes mechanics need to stay until 3 or 4 in the morning. We always try to work all customers in and make their visit the best it possibly can be. Thank you for your confidence in our team to assist you with your needs and I promise we will continue to do our very best for you! Thank you for telling us about your most recent experience! John Sinclair
Commercial and Personal purchases
Sinclair Ford handles my commercial fleet needs as well as my personnel cars (both of which I purchased at Sinclair). I have found their service department to be very quick, knowledgeable, and focused on my needs when I'm here.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Les Williams, our Commercial and Fleet Manager, is one of the most knowledgeable members of our team. Helping our customers find the right vehicle for their needs will save them time, money, and frustration and this is even more important with a business. We focus on product knowledge in our service and sales departments so that we can assist our customers with their needs. Thank you for telling us about your experiences and for trusting our team with your needs. Understanding our customers, their needs and perceptions is the key to providing the ultimate dealership experience! I am available by reaching our receptionist at 314-892-2600 or email at jsinclair@davesinclair.com. Please continue to share your experiences with us. John Sinclair
Service Appointment
Bought my car here. This is the second time I've been for service and they have been really good to me.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is important for us to know how our customers feel about their visit. We are always here to learn how to better serve you and all of our other customers. Thank You for sharing your experience and giving us the opportunity to earn your business. I promise, we will keep trying to make each visit better than the last. John Sinclair
WE WILL NEVER USE ANOTHER DEALER
We just purchased our 7th vehicle from Dave Sinclair Ford. I drove straight from an awful experience with my Mini Cooper at the local Cooper dealer, and traded it in for a new car at Dave Sinclair last week. We had just purchased a used car from Sinclair two months earlier for our daughter, and were delighted to work with Greg, our salesmen, again. My husband and I have purchased used and new cars, trucks and mini vans from them over the years. We also use them for service and repairs. They are always honest, fair and a pleasure to work with. Until my Mini Cooper experience, I never realized how miserable and costly it could be to deal with a car dealership. If you go to Dave Sinclair, you will be happy you did!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
good experience
Staff was friendly and helpful during the long car buying process. It took about three hours but overall the experience was good.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase