Dave Sinclair Buick GMC

We couldn't be happier with our experience at Dave Sinclair Buick. When searching for a replacement for my '95 Jeep, your website advertised a Buick with only a few thousand miles on it priced thousands below fair market value, and far below any other dealer I researched, so we came-in to check it out, and it was right in the showroom as we entered. Raphael took my wife and I out for a test drive and it was an amazing vehicle. It ended up being even less expensive to lease a brand new 2016 Buick, and you had several amazing ones in stock for us to choose from. When we were finishing-up the transaction, Raphael even went back to our house and drove my Jeep back to the dealership for us! He offered us coffee, soda, and got my wife a cold water as he prepared the paperwork. While we waited for the Jeep's appraisal, etc., we had excellent conversations with Raphael and Steve, they are amazing people! And Raphael even gave me his cell phone number to call him if we have any further questions. A few hours later, I left with a beautiful new 2016 Buick Encore, and at an amazing price! I feel as though I would have ended-up with a lower-end Jeep for about the same price had I gone to a different dealership (and I have been a loyal Jeep owner my entire life, having owned 3, but that Buick is so amazing, it was an easy choice to switch brands). My wife purchased a Hyundai sedan with cash last year from a different dealership (we were not familiar with Sinclair at the time) and it took several trips to the dealership and about the same amount of time to complete the transaction. Your amazing customer service and low prices really set you apart from the rest! Thank you so much!

Brought car in for vibration in the front @ 55- 60 mph. Was told tires were cupped and replacement (all 4) was recommended. Was told brake rotors were warped and that was the cause of the vibration, later told that is unlikely a cause. Then was told the rear tires were bad (yes, the new ones) and were replaced. Then was told all 4 tires were re-balanced and that fixed it. It did not. My car was in service for ~ 2 weeks, I paid $775 and the car is still not fixed. Both of the reasons given for the vibration in the front (the brakes and rear tires) were either lies or a really inexperienced mechanic. I will take my car to someone who knows what they're doing for all service from now on. MAJOR DISAPPOINTMENT! A dealership is expected to have the foremost service experts on the cars they sell, a 14 year old with a smart-phone could diagnose this car as a suspension problem. That was never suggested or addressed.

I bought two used Chevrolet Malibu from Mead last fall for my family. Mead never pressured us at all. It took several trips for my daughter to find "her" car. He was very patient and understanding. Even emailed her when he had something she might be interested in. Best time I ever had buying a car! I highly recommend Dave Sinclair. Everyone we came in contact with were extremely pleasant. I'd definitely shop here again.

I was hit by someone running a red light. I took my vehicle to Dave Sinclair after getting a recommendation. My over all experience was very poor though. They estimated a four day period to repair my car and ended up having it for 12 days. I was told I would receive text messages or phone call updates on my phone. For the first five days I received no communication what so ever. I had to continually call to get updates. Eventually I had to get in touch with the owner when I hadn't heard anything about my car for four days and even the insurance company had no idea what was happening. Overall it was a very frustrating experience.

We bought a one year old Chevy Malibu with 24,500 miles, Wednesday Dec 2nd 2015, at Dave Sinclair Buick GMC 5655 S Lindbergh, St Louis, MO 63123. The sale happened during night time hours. Due to our work schedule, the first day to actually look at the car in brought daylight, was Sunday the 6th. We noticed the dashboard and seats very, very dirty, stained. There was also a crack in the passengers door / door panel and some damage to the front bumper. We contacted and sent pictures of damage to our sales person Mead Hanna same day. Emailed his sales manager Nick Godfrey about the situation as well. Offered solution was, to re detail the car and try to get the stains out. Also to get an service estimate on the cost, to fix the other conditions. The car is used, so it was sold is as. Last night 12/8 the car got re detailed and is almost as bad as it was before. It turned out, just the door panel as part costs $350 plus cost of installation, I guess a total around $500. We emailed the president Dan last night and are waiting to see if this ?if it?s not right, we will fix it for free? situation is going to be fixed, to make it right. We are sure, if we would have shopped daylight, we would have noticed the flaws and would have walked away. Just wanted to let customers know, on what they could fall into shopping at any time, not just at night.

Dave Dinclair knowingly sold me a crashed car without saying it was crashed, they would not budge on the price $100, they offered me $700 for my trade in, and won't give me a new bumper because "it's not their problem anymore" the bumper used to be yellow and they painted it black but you can see the yellow clear as day on it, there are drips off the paint, the buff job was terrible, and half the clips are missing off the bumper. I've never seen a car with this many scratches on it, I'm getting 15 mpg in a car that is suppose to be getting 21, and the car now shakes very hard at 1000 rpms, yet somehow Dave Sinclair thinks this is my problem. I will go on every dealer rating site and post my horror story with this dealership. Please do not buy a car from this dealership, it is the worst one I've ever went to

Mark Brauninger came out to meet us. My son and I. My son made it perfertly clear we are just LOOKING. Mark proudly showed us the type of car we asked about. Mark clearly knew his inventory and product. Mark ask if we would like to test drive, no just thank you just looking. He was not high pressure. Mark asked us to come into the dealership to meet his Sales Manger, Mr. Dan Sinclair Jr. Dan asked, is anything they could do to get us into a car. No thank you just looking my son said,Dan shook my sons hand and we parted company. We went back in 3 days later and that's where the GREATEST experience of my car buying began and ended. I can not say enought good about the Dave Sinclair prefessional staff from, Mark Braninger (my salesperson) to Dan Jr, Mark Russo, Ted White, all I can say is, THANK YOU ALL FOR MAKING IT POSSIABLE FOR ME TO OWN A BUICK, and I don't have Grey hair. :) and never will at Dave Sinclair GMC. Proud owner of a 2014 Metallic Blue Verano. If you ever see a beautiful 14 Metallic Blue Verano driving down Lindburgh that's me behind the wheel SMILING FROM EAR TO EAR. Hats off to all at Dave Sinclair GMC preowned department. POMB........

I like this dealership and all the people I have met there. We purchased our 2nd vehicle from them this week. They do push to sell the warranties but that is their job. They have treated us very well and will probably go there again

I purchased a certified pre owned Pontiac in May 2014 in the first year I had a battery go out i. Less than 2 months they wouldnt fix it I had to then I had my check engine light come on and they refuse to even look at it unless I pay $150 for them to plug a code reader in it! And then proceed to tell me the "extended warranty" which they pressure you to buy only covered me for 3 months!!! So now I have a car that I'm still paying on that I can't drive because it has expired plates because they could care less about you as soon as you leave in the car if it's not right they'll tell you it's your problem now. I wouldn't buy a soda from these idiots

Our experience purchasing our Lexus from Dave Sinclair Buick GMC was fantastic. First, working with our salesman, Mark Brauninger was so easy and straight forward. No games and all the patience in the world. Feels like we made a new friend. No matter how many times we changed our offer or requested additional information, Mark was pleasant and helpful. We bought a beautiful, low mileage car and Sinclair agreed to correct one small problem, and they did. After succeeding in our negotiations, we worked with Paris to finish the transaction. He was very helpful and informative in explaining about warranty options etc. I can honestly recommend this dealership and these gentlemen to anyone looking to buy a car. Truly a smooth, honest and pleasant buying experience.