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Dave Sinclair Buick GMC

(205 reviews)
Visit Dave Sinclair Buick GMC
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (314) 272-4781 (314) 272-4781
Used (314) 272-4793 (314) 272-4793
Service (314) 272-4909 (314) 272-4909

Reviews

(205 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Sinclair Buick GMC from DealerRater.

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They care about their customers and continue to be

They care about their customers and continue to be professional thoughout the future service to the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service was outstanding, as usual.

My service was outstanding, as usual. I have purchased several different cars from the Sinclair dealerships and I have always received outstanding service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I drove over 8 hours to pick up truck.

I drove over 8 hours to pick up truck. Did as much of the paperwork as possible prior to arrival. Financing was preapproved. In and out relatively quick. Main issues was with quality control of the truck. The 2024 2500 GMC Sierra AT4 was filthy. The saleswomen Nicki was kind enough to run it through details again while we finished signing paperwork. I made a mistake and did not look at the truck a second time after second detail, when I arrived home I noticed a large scratch on the roof of the cab by the cargo lights. I spoke with Nicki who spoke with her boss and was told, tough luck, nothing can be done due to the truck leaving the lot without documentation of scratch. I was told the truck was fully inspected 2 or more times but I am certain this did not happen after the second detail. I believe this is when the scratch occurred. I feel the scratch should be corrected as it was a new truck with damages. I am completely certain it did not happen after my leaving the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience with sales and service has all been

My experience with sales and service has all been outstanding since I purchased my first car from them in 2018.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are so wonderful.

They are so wonderful. They are always so helpful. Very pleased with their great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Survey

I bought my car in for service, my advisor Adam was nice friendly and I had worked with him before.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Katrina, we're happy you found our staff to be so supportive during your experience here at Dave Sinclair Buick GMC Truck. Please don't hesitate to reach out if there's anything additional we can do for you.

First class

First class as always. Enjoy dealing with Sinclair. Service is top notch, staff is fantastic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ed, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Excellent experience at a great price

The salesperson, Jim, and the finance manager, Dave, who received my payment were very friendly to deal with. The combination of a better price than other dealers combined with the excellent experience with their staff made the 300-mile drive worth it. I was so impressed with my experience with the dealer that I would recommend them to anyone interested in purchasing a Buick or GMC vehicle in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Excellent Service

Got me in and out in 4 days thru the holidays. I had to have a transmission overhaul. Great work team Sinclair!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Scott, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

From the excellent salesman, Jeff, to the financing

From the excellent salesman, Jeff, to the financing manager and all else, this was one of the easiest purchases I’ve made. I felt confident that I was being offered a good value and was shown respect, courtesy and kindness at every step. Thank you to all the wonderful staff. You’ve earned my family’s loyalty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.