Reviews
They care about their customers and continue to be
They care about their customers and continue to be professional thoughout the future service to the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service was outstanding, as usual.
My service was outstanding, as usual. I have purchased several different cars from the Sinclair dealerships and I have always received outstanding service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I drove over 8 hours to pick up truck.
I drove over 8 hours to pick up truck. Did as much of the paperwork as possible prior to arrival. Financing was preapproved. In and out relatively quick. Main issues was with quality control of the truck. The 2024 2500 GMC Sierra AT4 was filthy. The saleswomen Nicki was kind enough to run it through details again while we finished signing paperwork. I made a mistake and did not look at the truck a second time after second detail, when I arrived home I noticed a large scratch on the roof of the cab by the cargo lights. I spoke with Nicki who spoke with her boss and was told, tough luck, nothing can be done due to the truck leaving the lot without documentation of scratch. I was told the truck was fully inspected 2 or more times but I am certain this did not happen after the second detail. I believe this is when the scratch occurred. I feel the scratch should be corrected as it was a new truck with damages. I am completely certain it did not happen after my leaving the lot.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
My experience with sales and service has all been
My experience with sales and service has all been outstanding since I purchased my first car from them in 2018.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are so wonderful.
They are so wonderful. They are always so helpful. Very pleased with their great service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Survey
I bought my car in for service, my advisor Adam was nice friendly and I had worked with him before.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Katrina, we're happy you found our staff to be so supportive during your experience here at Dave Sinclair Buick GMC Truck. Please don't hesitate to reach out if there's anything additional we can do for you.
First class
First class as always. Enjoy dealing with Sinclair. Service is top notch, staff is fantastic.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ed, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Excellent experience at a great price
The salesperson, Jim, and the finance manager, Dave, who received my payment were very friendly to deal with. The combination of a better price than other dealers combined with the excellent experience with their staff made the 300-mile drive worth it. I was so impressed with my experience with the dealer that I would recommend them to anyone interested in purchasing a Buick or GMC vehicle in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Excellent Service
Got me in and out in 4 days thru the holidays. I had to have a transmission overhaul. Great work team Sinclair!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scott, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
From the excellent salesman, Jeff, to the financing
From the excellent salesman, Jeff, to the financing manager and all else, this was one of the easiest purchases I’ve made. I felt confident that I was being offered a good value and was shown respect, courtesy and kindness at every step. Thank you to all the wonderful staff. You’ve earned my family’s loyalty.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car