Chapman Auto Store of EHT, NJ

Rob in service was absolutely great. Kept me in the loop and very nice to talk to

Always buy my cars here. I have had body work done as well. I love the new Mazda service set-up. I was in and out in just over an hour. Juan and his colleagues are polite, attentive and professional.

Work was completed as required. No issues. Service advisor kept me informed of the progress.

The desk person was cordial, professional and knowledgeable..the cashier was friendly and helpful. I was keep informed and was given the estimate for repairs in a timely fashion

Rob Janko is the best service advisor in the business. He knows your car and the customers needs

Got a ford expedition yesterday and all went smoothly on the paperwork and picking up the vehicle. Happy customer

It was great, no pressure, friendly and trustworthy

Our sales rep Alan was great and knowledgeable. Explained everything thoroughly. Staff was friendly and helpful

The service department is unwillimg to stick by their word. Did not honor what several employees told me.

⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ Joe C 8 minutes ago NEW Worst experience ever. Instead of excitement buying car it was nothing but hassle. Had appointment to sign final paperwork . Had to wait for almost an hour. Kept getting excuse “almost ready, your next, paperwork printing now, etc. “ If appointment can’t be kept let me know, I’ll come back later don’t treat me like a schmuck. Asked about warranty paperwork. I wanted official warranty paperwork stating whats covered, how long etc. They didn’t have it, don’t worry its filed with your vin they said. Very unprofessional.I can’t believe I’m the first to ask for this. Finally got something in writing after almost walking out on deal.