Chapman Auto Store of EHT NJ

Got a ford expedition yesterday and all went smoothly on the paperwork and picking up the vehicle. Happy customer

It was great, no pressure, friendly and trustworthy

Our sales rep Alan was great and knowledgeable. Explained everything thoroughly. Staff was friendly and helpful

The service department is unwillimg to stick by their word. Did not honor what several employees told me.

⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ Joe C 8 minutes ago NEW Worst experience ever. Instead of excitement buying car it was nothing but hassle. Had appointment to sign final paperwork . Had to wait for almost an hour. Kept getting excuse “almost ready, your next, paperwork printing now, etc. “ If appointment can’t be kept let me know, I’ll come back later don’t treat me like a schmuck. Asked about warranty paperwork. I wanted official warranty paperwork stating whats covered, how long etc. They didn’t have it, don’t worry its filed with your vin they said. Very unprofessional.I can’t believe I’m the first to ask for this. Finally got something in writing after almost walking out on deal.

Worst experience ever. Will never, ever go back. Had to sit and wait for almost an hour to even start to complete paperwork. Kept getting “almost ready, just printing it out now” for 45 minutes. If it’s not ready let me know we’ll do it another time, don’t leave sitting like a shmuck.

Highly recommend dealership !! from owner who went over & above to see that I was satisfied with my purchase to sales manager Mike to all the staff who are courteous & knowledgeable This was my 6th car purchase & they will be my dealership always. Thanks again for all ur help !

Staff is friendly and they listen. I was in and out. Just an over all nice experience.

Ray was very attentive of my needs & courteous . He works at Chapman Ford dealership in Egg Harbor Twp

From order process through financing and delivery, everyone at Chapmans, Egg Harbor was professional, courteous and very helpful. I would buy from them again.