Reviews
Great car. Great service.
Good job taking care of my Mazda for 10 years. It?s still running well
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
My overall experience was great.
My overall experience was great. Everyone in the office was very kind, my sales person was a pleasure to work with, and they made sure they answered all of my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything was great from start to finish.
Everything was great from start to finish. Carrie, Lauren and Kelly were who we worked with and each of them were awesome. Our experience was smooth each step of the way, When we arrived everything was ready there was no waiting around for papers and stuff like that. Lauren took the time to show us everything within the vehicle and assured us we can reach out to her at anytime. We are very satisfied and happy with our experience and we love our new Bronco.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pat H
Nice people. Professional as well as informative. Work was done efficiently. Video is a nice touch plus good documentation of process and progress.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pat, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Customer
Chapman dealership has been the only facility to service my vehicle for the past 10 years
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Eric, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!
Very pleased with CHAPMAN of EHT
First time. Alittle nervous. My husband always took care of this. He bought me a Lincoln before he died because he wanted me to be safe. The service person (Traci) took good care of me making me feel comfortable about the new experience. Wasn't sure where I was going to have my car serviced but maked a good choice
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bertie! We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent service, even better people!
They fit me into their busy schedule. Explained everything efficiently and got my car done quickly!!! Thank you Chapman!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Purchase/ Lease Mazda
Second Mazda I leased from Chapman No hassle straight talking salespersons. Excellent service and follow through Definitely recommend Thank you Alan and Doug
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Great people with great service!
Great experience when I first leased my car. Great experience when I recently bought that same lease out! Staff was great as well as management. Will be returning in the future and will certainly recommend to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Liz, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Chapman Ford make it easy
They make the buying experience easy and painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!