Reviews
Very pleased with CHAPMAN of EHT
First time. Alittle nervous. My husband always took care of this. He bought me a Lincoln before he died because he wanted me to be safe. The service person (Traci) took good care of me making me feel comfortable about the new experience. Wasn't sure where I was going to have my car serviced but maked a good choice
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bertie! We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent service, even better people!
They fit me into their busy schedule. Explained everything efficiently and got my car done quickly!!! Thank you Chapman!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Purchase/ Lease Mazda
Second Mazda I leased from Chapman No hassle straight talking salespersons. Excellent service and follow through Definitely recommend Thank you Alan and Doug
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Great people with great service!
Great experience when I first leased my car. Great experience when I recently bought that same lease out! Staff was great as well as management. Will be returning in the future and will certainly recommend to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Liz, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Chapman Ford make it easy
They make the buying experience easy and painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Review
The newly instituted 3% added to my bill for using a credit card. This world is moving towards a cashless society. If that stays in place I will have to go to a different garage for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Erik, we appreciate your feedback. At Chapman Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Ford F150 Purchased
My salesperson Mani Khan was outstanding. I needed a truck to pull my camper. Mani was knowledgeable and very personable. The best part of Chapman!!!
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brian, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
owner
left truck for routine service and transmission issue. Due to availability of transmission tech they need vehicle an extra day. Service completed and received text and video from tech explaining service info and next step of transmission inspection. Recommended trans service was completed and covered under warranty. Over all very happy with Chapman Ford service center.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, we appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!
Owner
Great service and high quality work done on time as promised
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
I was able to drop my truck off over the weekend and my
I was able to drop my truck off over the weekend and my scheduled appointment was at 8am. My vehicle was started and ready for pickup by 10am. I especially liked the video telling me about the work that was done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair