Chapman Auto Store of EHT, NJ

This is a review of the Chapman Ford Collision shop in Pleasantville NJ would give zero stars if possible - still don't have my car as of today (10/14). Whatever you do - don't use them or let your insurance select them. Accident occurred on 6/11/21 and I still don't have my car or any date of when available. Understand the original delay for the backordered part but that part arrived in mid August. When Robert Heady would communicate on the Yukon, it was always vague and non-descript. I have now lost confidence in the quality of the work particularly the lack of real communication (literally 30+ yrs of giving excuses - he is good). The lack of any specific communication throughout the process is what is mind-numbing!! AVOID AVOID AVOID

Buying a vehicle can be stressful. But our experience at Chapman Ford proved to be a pleasant one. Our salesman Dennis was professional and helpful in answering all our questions. I would definitely recommend stopping by this dealership if you're looking for a vehicle.

Thanks to Dennis Richard our salesman at Chapman Ford on BHP Egg Harbor Twp. NJ my husband and I drove away as very satisfied customers of a new Ford Edge. We would recommend Dennis to be there salesman to anyone who was looking to by a car. He did everything to make sure that we got everything we were looking for in a new Vehicle and that our shopping experience was great and no added pressure. Than you Dennise!

We actually enjoyed buying our car! Our salesman, Dennis, was great. He made us feel comfortable and didn't pressure us at all. We have already recommended your dealership to some family members and hopefully they will follow up with you. We love our new car! Thank you so much!

It was so easy purchasing a new car at Chapman Ford ,Egg harbor Township New Jersey . Everyone there was extremely friendly. Dennis Richard was our salesman . He found a car that had everything that we wanted. Dennis made my wife and I very comfortable through the whole process of buying a new car. Thank you Dennis and thank you Chapman Ford .

I am always greeted and treated with professionalism

Finally I have the oil leak repaired after almost Two years. I am so ecstatic. And Chapman honored the warranty from almost 2 years ago repair work (which never repaired it). Also they fixed the Engine Light Problem . Turned out it was an issue with the glow plugs. Rob coordinated the repair and kept me updated. Very happy, especially with the oil leak. I was 2 quarts low in oil because of it. Wish I could shake the hands of the techs / mechanics and tip them. I no longer have to put a drop pan under the truck when I park it in the garage. Thank you Rob.

Zach handled everything for me like a true professional.

Always quick and friendly service. They always do a great job on my truck.

salesperson was very personal and knowledgeable. Would recommend thid dealership to my friends