Reviews
Service Experience
I am always greeted and treated with professionalism
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven Please let us know if there is ever anything else we can do for you! Safe travels! , we appreciate your feedback of our Staff's outstanding service!
Ed Thornton
Zach handled everything for me like a true professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
F150 service
Always quick and friendly service. They always do a great job on my truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
F250 Super Duty Repair and Service
Finally I have the oil leak repaired after almost Two years. I am so ecstatic. And Chapman honored the warranty from almost 2 years ago repair work (which never repaired it). Also they fixed the Engine Light Problem . Turned out it was an issue with the glow plugs. Rob coordinated the repair and kept me updated. Very happy, especially with the oil leak. I was 2 quarts low in oil because of it. Wish I could shake the hands of the techs / mechanics and tip them. I no longer have to put a drop pan under the truck when I park it in the garage. Thank you Rob.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
ajmascitti@comcast.net
salesperson was very personal and knowledgeable. Would recommend thid dealership to my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Alfred! We truly appreciate it and hope to see you again soon.
F-150 purchase
Their sales team was very easy to deal with. They came right back with great numbers and made the process very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear you enjoyed your experience here at Chapman Ford of Egg Harbor Township! Customer Service is a high priority for us and we love to hear when we are able to deliver.
Chapman Ford,Egg Harbor Township, New Jersey
Always a great experience at Chapman Ford... I make an appointment for service... and I?m not waiting long. Even on a Monday morning. Everyone is professional and friendly...This is my second car from Chapman. I?ve owned new and this one is pre owned certified..I love it...my favorite car and color.?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Mary! We truly appreciate your kind words! We hope you enjoy your beautiful new vehicle and look forward to your next visit!
Terry?s Revenge
Went to Chapman Ford in EHT for recall work on 2015 Edge SEL. Appointment date was a month, arrived on time, service rep was knowledgeable, quick and professional. Repairs completed in less time than expected. Great job all around. Will definitely use Chapman Ford Service again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're thrilled to hear you enjoyed your experience here at Chapman Ford of Egg Harbor Township! Customer Service is a high priority for us and we love to hear when we are able to deliver.
Philip
Chapman Lincoln service dept did a great job but Lincoln needs to provide better information and support to the dealers Having the car in the service department for a simple repair for over 3 weeks due to a Lincoln ussue is not acceptabel
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Philip, we would like to hear further about your experience. Please e-mail us at social@chapmanautogroup.com with your information so we can reach out.
Chapman Ford Service
I dropped off my Explorer on a Saturday without an appointment and couldn?t be happier with the service! I was updated throughout the process and notified immediately when my vehicle was done. Excellent experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Tige! We truly appreciate it and hope to see you again soon!