Reviews
Service
The service was excellent and the people were as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, we are happy to hear that our team provided excellent service to you during your visit! Please don't hesitate to reach out if there's anything additional we can do for you.
Great Service
Brought my car in for a recall, it was in and out in a couple hours. They followed up with me throughout the day and even put air in my tires.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Denise, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Chapman Ford
My experience was with them was top of the line. From my sales person on up to the owner
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Lamar! We truly appreciate it and hope you enjoy your beautiful new car!
Woody302
This was first scheduled maintenance. Very happy with dealer and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Carl! We truly appreciate it and hope to see you again soon!
Service at Chapman, EHT
They run right on time............if your appt. is 6 p.m. you are taken in then...............Ben is fantastic as a service rep, he keeps you informed at all times if something has been found that's going on with your vehicle............tip top service, both physically, and technically there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, Louise! We truly appreciate it and look forward to your next visit!
DJ2291@AOL.COM
I have always received excellent service at Chapman. The service advisors are always knowledgeable and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Dennis! We hope to see you again soon!
Service
The valet service is great. My car was picked up and dropped off at my office while I was working. It was hassle free
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Paul! We truly appreciate it and hope to see you again soon!
Car Serviced
Everyone is courteous and professional and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Harry! We appreciate your kind words and hope to see you again soon!
Pete Patroni
Ford has a new program with points etc. no one seems to know what it's all about and how it works ,so I was unable to use my points/rewards.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Peter! We are looking into this ASAP.
Best service made easy
Great service from Rob in the service department., he made sure all issues were taken care of. It was all taken care of in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, William! We truly appreciate it and look forward to your next visit!