Reviews
Great service
Our service associate was great. Rob was friendly and helpful explaining everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Monique! We truly appreciate it and hope to see you again soon!
Chapman Service department
Jeff is very helpful as a service advisor. He knows my car, gets to me with the problem, and is timely in getting the job done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Daniel, we're happy to hear that Jeff is so helpful! We look forward to your next service visit. Take care!
Car service
Great service with a great disposition. They have decent amenities but need a drink vending machine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, John!
Great service
Excellent customer service . Travel a distance just for the customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Gwendolyn! We hope to see you again soon!
2018 EcoSport Titanium
Sales agent was very respectful, knowledgeable, and thorough in his presentation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Edward! We truly appreciate it and hope you enjoy your new EcoSport!
Owner
Excellent service really friendly staff Good location
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Josefina! We hope to see you again soon!
2016 Ford Escape
Chapman ford service department was great as always, it was the Ford Corporation that failed to get a new transmission to the dealership in a reasonable time frame. It took over two weeks for the transmission to get to the dealership. It came in and we got the car back the next day.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, Patricia! We truly appreciate it and hope to see you again soon!
Chapman Ford Review
All of the staff, especially our salesman, Mike Papaycik, were fantastic in helping find the perfect car for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Patricia! We hope you enjoy your beautiful new car!
Service
Let's you feel welcomed and comfortable. Reminders and follow up are great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Jacquelin! We hope to see you again soon!
2017 Ford Fiesta
My service writer was courteous and explained my service that I needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Donna! We hope to see you again soon!