Chapman Auto Store of EHT, NJ

A hose broke while on the Atlantic city Exp and had my car towed to Chapman. I was planning on being in Ocean City for a couple days vacation. I was hoping the repair would be done by the time I had to leave. 48 hours later the car was not looked at and no one seemed to care that I lived hours away and it would be an extreme inconvience to go home and then have to drive several hours back to Chapman to pick up my car. Jamie the cashier was helpful but all 3 of the service repair people were totally uncaring. I asked for the service manager but was told he wouldn't be of any help. At that point I was so concerned that they would have that same uncaring attitude while repairing my car so I chose to pay a fortune to have my car towed to McCafferty Ford in Langhorn, my trusted local dealership. Don't deal with Chapman Ford in Pleasentville NJ. It won't be pleasent.

I have been servicing my 2015 Ford Explorer at Chapman Ford since the day I bought it. Great folks, technicians, and the service writers are always friendly. Always fast, courteous, and great service

The salesman who assisted me was absolutely wonderful. He didn?t pressure me into something that I didn?t want.

Best Experience I?ve ever had at a car dealership

Kevin, Moe and Vicky outstanding customer service. I have moments of sadness due to personal problems, but i was accommodated which took alot of pressure and worries off of me. Thank you

Chapman is my dealership for all of my vehicle needs .very efficient , courteous !

Very courteous and professional. Excellent buying experience. Vehicle was as advertised. same day loan process and approval. Although I didn't take home vehicle same day. It was ready to be taken home that same day. I would recommend chapman ford to others.

Very nice job having my truck serviced. No issues at all.

Had gotten a scrape in a parking lot last week , and wasn?t happy about it so knowing where I could get great quality service I brought my Explorer to Chapman Ford EHT. Where Vickie gave it a quick look over said it was a quick fix, she wasn?t lying done in under 2 hours ? Explorer looks like new again!! 5 plus quality service for sure!!

Test drove a TITAN XD that was just traded in. I made a offer on it and they said they would call me after they go over the truck. This was on 4/1, they called 4/3 saying it was being detailed. Naji the salesman said he would call me when it gets out of service. Today 4/8 he calls and said they sold it. WHY ? I drove 50 min. each way for nothing ! THX . FOR A HORRIBLE EXPERIENCE !