Reviews
EXCELLENT!
Once again, Ben came through, walking this repair process from start to finish, keeping me informed all the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, Louise! We truly appreciate it and hope to see you again soon!
Paradice Found.
I really like this place. They took care of me and helped me get the car I wanted. I'd definitely come back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Jose! We hope to see you again soon!
Chapman was great
Great experience and Keith was an excellent salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Eric! We truly appreciate it and hope to see you again soon!
Review of service and dealer performance
Service has been good at times. At times, it has been rude and/or irresponsible. The dealership appears to use an adequate quality control system that should help ensure good service over time.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
car buying
Great experience, very knowledgeable staff who looked out for my need in the car buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind feedback, Luke! We truly appreciate it and hope to see you again soon!
2012 Lincoln MKX oil change
Professional, timely, courteous service. Every service has been consistant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William, thank you for your wonderful response to the quality of service our Staff provides! We look forward to your next visit! Take care!
Follow up to recent repairs
The number 1 asset to this dealership was my service advisor Ben LeJuene. He has been fantastic.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Eric, we're very happy to hear Ben was able to provided you with such a positive experience! We look forward to your next visit! Take care!
Service
Very courteous and professional. They care about my needs and concerns and answer all questions with patience and thoughtfulness
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Diane, we are happy we could make your experience a positive one! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Poor customer service
They totally dismissed my daughter and didn't eant to work with her or suggest any options that would've helped her. Would not recommend this place at all!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Poor customer service
They totally dismissed my daughter and didn't eant to work with her or suggest any options that would've helped her. Would not recommend this place at all!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Kim, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (609) 646-2000 and we will do our best to make this better. We hope to hear from you soon.