Reviews
A very happy customer!
The saleswoman was very nice and made my experience a pleasure. She offered us snacks and drinks because the process was extremely long. But overall, I'm very satisfied with my purchase and I would recommend this dealer to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nelle, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Chapman Ford purchase of 2018 Ford Fusion Hybrid
Excellent! Mani Kahn was great. He was very courteous, knowledgeable and personable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Teresa, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Chapman Ford Sales Inc. for all your vehicle needs! Take care!
Chapman Ford
Very thorough and professional service for installation of my new battery.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe travels!
bjbr935@hotmail.com
Love my C-max Energi. It handles extremely well, expected it to be a little piggie, but not so. Quick pick-up and great turning radius.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate you taking the time to leave us feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great customer service
Autumn is a good customer adviser, service is good
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
REVIEW
I just had an oil change and inspection, all good. This is all you are going to get
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe travels!
Ford Escape Air Conditioner problem
My car was rumbling, vibrating and making strange noises. Rob Jakos (the greatest) over the phone, by my description diagnosed the problem. He got me a next day appointment and had my car 100% repaired well before the promised time. The gentleman is the best and Chapman Ford's greatest asset. Many Thanks Bob
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!
Service
Service for oil change on my Lincoln MKX. Vehicle was ready when predicted. Friendly, Courteous. professional attitude by all. Extensive record explained. All was well and advised about wear of tires. Chapman had a oil change special, but to my surprise, the service was free due to my history and gaining points. Can't beat that. Lincoln got washed to top off my good fortune.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William, your satisfaction means a lot to us, and we truly appreciate you choosing Chapman Ford Sales Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope you have a great day!
2006 Freestyle Lunging Repair
Taken care of immediately on arrival for appointment .............kept informed of the situation and how much it would be costing............Ben is an amazing representative in his communication with the customer. Although this car was not purchased at this dealership, many other cars we have owned over the years, have been even before it was "Chapman"................way back to the McCarthy Ford days.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Louise, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Chapman Ford
My service repressentative, Ben Lejune is the best. He has provided sound and prudent advice on the service of my vehicle since day 1.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, Eric! We look forward to your next visit.