Reviews
Very receptive and attentive to my needs and request.
Very receptive and attentive to my needs and request. Will definitely go back in the future. Thanks Joe Chapman
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick Service!
Quick Service! Great pricing and communication! Glad to have a great car dealership nearby for services needed. Will definitely be back as soon as needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Angela, your comments keep us motivated and working hard for all our guests! Safe travels!
Negotiated over the phone.
Negotiated over the phone. In and out when arrived at the dealership. Quick and easy process and paid exactly what I wanted to pay for the vehicle. Very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chapman Ford is the best.
Chapman Ford is the best. Their Service Department rates a 10 by me. Raymond and Tracie are very professional, courteous and extremely helpful. 👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kevin was very helpful & explained everything to me.
Kevin was very helpful & explained everything to me. Also offered a Lyft home & back to dealership. Friendly & pleasant experience. I will definitely recommend family and friends to visit Chapman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Great service as always though cost of service more than
Great service as always though cost of service more than the “usually expected increase “. But to be expected since the “mother lode “ for profit for a dealer is the service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I was in and out very efficiently.
I was in and out very efficiently. They took pride in working with my schedule great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Have purchased several vehicles here and it is always a
Have purchased several vehicles here and it is always a good experience and that means alot these days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My service writer Traci Maligliaccio was awesome kept me
My service writer Traci Maligliaccio was awesome kept me informed on how my vehicle was coming..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was my first car buying experience.
This was my first car buying experience. My first car was a hummer gifted to me. My new car is a 2024 Bronco. I was everything I could have dreamed of. I love it! From the moment I walked into the dealership and meeting our salesmen Joe it felt right. I saw the car online and decided it was for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ashley, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!