Reviews
Having purchased MachE Mustang in PA, I needed a front
Having purchased MachE Mustang in PA, I needed a front plate installed for NJ. After explaining on phone prior to appointment, they did not have the plate frame here, so had to order. After it arrived, next appointment was installed, which is fine but costs $100. Asked for inspection sticker, but they did not help. Drive to MV, and told none required for electric car. Thought your staff should know this
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Susan, we are so disappointed to learn of this situation you have described. Please give us a call at (609) 646-2000 and we will do our best to make this better. We hope to hear from you soon.
Very professional and great customer Service.
Very professional and great customer Service. Kept me informed during progress of my service. Explained additional repairs needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was done and completed by the time frame I was
Service was done and completed by the time frame I was given. Tracie explained all that was coplete and was very professional and pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chapman provides a great leasing experience.
Chapman provides a great leasing experience. My salesman Alphonzo was great to work with and made the transaction quick and painless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, with a friendly atmosphere.
Great service, with a friendly atmosphere. Never have any issues with having my vehicle service here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very kind and helpful with me trading in my
Everyone was very kind and helpful with me trading in my vehicle and getting a new one. Thank you for all your help
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My service experience with Tyajah Cooper was phenomenal!
My service experience with Tyajah Cooper was phenomenal! Excellent communication throughout, moved me from a rental to a dealer loaner (which happened to be brand new model of wife?s car and may result in shopping for one) and overall awesome experience. Ty is a great asset to Chapman and helped gain a new customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Greg, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ray was very pleasant to deal with and wrote up my ticket
Ray was very pleasant to deal with and wrote up my ticket for my seatbelt issue. Charles promptly fixed my seatbelt issue thank you! Facility is always nice and clean when I come in for service. Thanks everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very responsive to customer needs, Staff are very
Very responsive to customer needs, Staff are very friendly and personable. Jackie Whitehead was my salesperson and was very knowledgeable about their products.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an amazing experience buying my 2022 Ford F-150
I had an amazing experience buying my 2022 Ford F-150 from Chapman Ford of EHT! Rayna was fantastic—no pressure, extremely helpful, and made the whole process smooth and stress-free. If you’re looking for a great salesperson who truly cares, I highly recommend Rayna!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
