Skip to main content

Chapman Auto Store of EHT, NJ

(629 reviews)
Visit Chapman Auto Store of EHT, NJ
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (866) 773-5821 (866) 773-5821
Used (866) 301-2456 (866) 301-2456
Service (866) 414-0726 (866) 414-0726

Reviews

(629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Auto Store of EHT, NJ from DealerRater.

Want to share your experience with this dealership?

Write a review

From sales to service Chapman Ford in Egg Harbor Township

From sales to service Chapman Ford in Egg Harbor Township provides extraordinary experience. Thank You

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very well organized /efficient operation.

Very well organized /efficient operation. Good communication thru text and phone calls (eg confirming appointment, status of repair, video from technician explaining work performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

What I had done was done well.

What I had done was done well. I felt that 21 text messages from start to finish was excessive. I also felt that $138 for an oil change and tire rotation was too pricey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

For more than 20+ years, I have had all my vehicles

For more than 20+ years, I have had all my vehicles serviced at Chapman Ford in Egg Harbor Township, NJ because their Service Department is unparalleled. From scheduling to repairs to final billing, the entire process is flawless. Their Customer Care is exemplary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Barbara, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Very professional, and straightforward.

Very professional, and straightforward. I would do business with them again. Great staff and GM.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very professional service department on time performance.

Very professional service department on time performance. Very happy with the outcome of the work. Highly recommend it to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jose, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Recently brought my Mach E in for a recall.

Recently brought my Mach E in for a recall. They were not very helpful in diagnosing additional issues. I ended up having to figure out and let them know. A short call to ford and google search and I avoided their $180+ diagnosis fee. I will stick to Causeway in Manahawkin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience was that Everything felt very smooth was

My experience was that Everything felt very smooth was done easy and efficient. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great warranty service on my 2020 F150.

Great warranty service on my 2020 F150. Didn?t buy it there but still excellent service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Peter, we appreciate your feedback! Safe travels!

Great place to do business, Ty and Ed were great as well

Great place to do business, Ty and Ed were great as well as anyone else I met during my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.