Reviews
From sales to service Chapman Ford in Egg Harbor Township
From sales to service Chapman Ford in Egg Harbor Township provides extraordinary experience. Thank You
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very well organized /efficient operation.
Very well organized /efficient operation. Good communication thru text and phone calls (eg confirming appointment, status of repair, video from technician explaining work performed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What I had done was done well.
What I had done was done well. I felt that 21 text messages from start to finish was excessive. I also felt that $138 for an oil change and tire rotation was too pricey.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
For more than 20+ years, I have had all my vehicles
For more than 20+ years, I have had all my vehicles serviced at Chapman Ford in Egg Harbor Township, NJ because their Service Department is unparalleled. From scheduling to repairs to final billing, the entire process is flawless. Their Customer Care is exemplary.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Barbara, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Very professional, and straightforward.
Very professional, and straightforward. I would do business with them again. Great staff and GM.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional service department on time performance.
Very professional service department on time performance. Very happy with the outcome of the work. Highly recommend it to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jose, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Recently brought my Mach E in for a recall.
Recently brought my Mach E in for a recall. They were not very helpful in diagnosing additional issues. I ended up having to figure out and let them know. A short call to ford and google search and I avoided their $180+ diagnosis fee. I will stick to Causeway in Manahawkin.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My experience was that Everything felt very smooth was
My experience was that Everything felt very smooth was done easy and efficient. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great warranty service on my 2020 F150.
Great warranty service on my 2020 F150. Didn?t buy it there but still excellent service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Peter, we appreciate your feedback! Safe travels!
Great place to do business, Ty and Ed were great as well
Great place to do business, Ty and Ed were great as well as anyone else I met during my time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair