Reviews
The Chapman Ford service department has been excellent.
The Chapman Ford service department has been excellent. I believe the main reason for me is Ray McDonald has been very good providing excellent communication and updating me on every aspect of the service needs. Ray is a great asset to Chapman Ford. Thank you Michael P Simone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The technicians really know their stuff.
The technicians really know their stuff. Nice waiting area for the long time it takes to finish the whole visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rayna Holman is their best sales person.
Rayna Holman is their best sales person. She is very knowledgeable about the cars and she is very confident and courteous. She was a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chapman completed some warranty work on my Lincoln.
Chapman completed some warranty work on my Lincoln. They provided me with a loner while the car was in the shop and kept me informed of the status of my repairs. Very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
Rob Jakos in the service department went above and
Rob Jakos in the service department went above and beyond. The reason I?ll only go here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bryce, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
From sales to service Chapman Ford in Egg Harbor Township
From sales to service Chapman Ford in Egg Harbor Township provides extraordinary experience. Thank You
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very well organized /efficient operation.
Very well organized /efficient operation. Good communication thru text and phone calls (eg confirming appointment, status of repair, video from technician explaining work performed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What I had done was done well.
What I had done was done well. I felt that 21 text messages from start to finish was excessive. I also felt that $138 for an oil change and tire rotation was too pricey.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
For more than 20+ years, I have had all my vehicles
For more than 20+ years, I have had all my vehicles serviced at Chapman Ford in Egg Harbor Township, NJ because their Service Department is unparalleled. From scheduling to repairs to final billing, the entire process is flawless. Their Customer Care is exemplary.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Barbara, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Very professional, and straightforward.
Very professional, and straightforward. I would do business with them again. Great staff and GM.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car