Reviews
My Ford F150
Great experience. Wonderful service. Salesman was excellent and very knowledgeable. This the 4th purchase at Chapman and would definitely come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Russell, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Lincoln MKZ Owner
Sales took too long to accomplish but dealing was fair
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! Thanks again for your business! Take care!
New F-150
Pleasant buying experience. Salesperson Juan was very nice to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chapman Ford, egg harbor two, nj
Excellent service department, went over and above meeting my needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ford Focus
The service experience was totally acceptable Quality service experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alan, we set high expectations for ourselves so it?s gratifying to hear you had a great service experience with us! We hope you continue to choose Chapman Ford Sales Inc. for all your vehicle needs! Take care!
Poor service
It took over 2 hours for an oil change and tire rotation on a scheduled appointment for service.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a great experience here at Chapman Ford Sales Inc. If you'd like, please give us a call at (609) 646-2000 and we will do our best to make this better. We hope to hear from you soon.
Excellent communication
My recent visit to Chapman Auto was for service. The communication process was excellent! I received a text message every step of the way and was completely satisfied with the entire event!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Courtney, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Mr joe
Outstanding highly recommend , very professional and friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!
Servicing car
Service was fast, n didn?t have to wait long. Would mind purchasing again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate your feedback and 5 star rating! If there is anything else we can do to assist you, please let us know! Take care!
Love my Focus
I had a great experience buying my car. Everyone was great. I have been their customer for years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Grace, your positive review means a lot to us and we?re happy we could help you so much over the years! Thank you so much for choosing Chapman Ford Sales Inc. as your first choice! See you next time!