Reviews
great experience
I told Dave Reyes what I was looking for, he got it, sun/moon roof the bigger the better, or a convertable... Dave said while there were no convertable used cars in stock he thought the 2013 Taurus would be a good fit.... well I thought a Fusion was in my future or a flex.....after test driving the Taurus I was sold....a great price/low mileage SOLD & left with a 2013 Taurus car is perfect of lease vehicle with good financing..... Dave made it all so easy!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Wonderful experience
We recently were in need of a car. After scouring the papers we found a car at chapman in eht and stopped in to look. Unfortunately it wasn't there but we found something even better and so the process began. David Sage was our point man a.k.a salesman who did an amazing job!! He asked about our price point and was willing to try his best to make it work.. We were offered several options and end result 2.5 hours later I HAD MY CAR!!!! When I came back to pick it up again David Sage was "over the top" helpful in explaining how everything worked and what buttons not to touch!!!! I drove away one HAPPY CAMPER and I swear I'm not touching those buttons!!! Thank you all E. Pullan
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Great Experiance
David Reyes and Bruce Carlino were available to answer all of my questions and able to work a great deal on my new truck. The entire staff at Chapman was great to deal with throughout my entire buy experience. From the moment I walked into the showroom until the time I drove off the lot with a new truck, David, Bruce, and the rest of the Chapman staff provided me with top notch service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Buying a new car
My visit was very pleasant. Salesman was very polite and showed concerned of our needs. He was not pushy. He was very informative of the vehicles. All of the associates were very professional and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Great experience.
Everyone was very helpful and friendly. Very pleased with my new truck. Staff went above and beyond on setting up my truck and making sure I understood everything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
David Reyes made it easy.
David Reyes made my car buying experience great. Very professional and would highly recommend to anyone looking for a vehicle. Gave me a fair price and not super high pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Mani Khan
When I drove up, Mani came out to meet me. I told him I wanted to purchase a car for my mother and told him exaxctly what I wanted and exactly the deal I wanted to make. Within minutes I had a deal, brought my mother back the following day and she couldn't be happier. Mani and his team made it a fast, pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Mani Khan
Thanks to this man, I have a Mercury Mountaineer, that rides smooth as silk, has a music system that bumps real good, sounds real profound, safe, in great condition, freshly detailed and almost new. It's amazing, it's comfortable and keeps my family and me safe. My family is happy, I'm happy, and the customer service was incredible. Thankyou
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Best experience I ever had buying a new car!
Awesome experience! I knew what I wanted to spend and I expressed that to my salesman Mani Khan. Donald Hood is truly the best they made it happen. No annoying haggling or waiting around. Everyone I dealt with was friendly, honest, Knowledgable, and professional. I had a new vehicle the next day and I love it! Thanks again Chapman Ford Team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Mani Khan
Mani saw me park in the dealers lot came up to me as soon as I reached the door ,was pleasant willing to help offered me a water. I told him what I wanted he took the time to find the Truck. Were I went to a another Ford Dealer and They could not be bothered . You have a good salesman DON'T loose him. I bought a F-250 Lenard Dumoff Economy Rest Supply INC 69 N @nd street Phila Pa 19106
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator