Reviews
Exceptional Staff
I had an extraordinary experience at Chapman Ford this week. I looked at and test drove several vehicles and my sales associate Moe Khan was extremely patient and very knowledgeable about the products sold at Chapman. What I loved most was no strong-arm pressure to purchase. Sales manager Bruce Carlino was also helpful in negotiating the best deal that he could with me. So go to Chapman Ford tell them Sheila Gibbs sent you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Awesome, customer service!!!
We came to look around! We were met with The Best Salesman, Mani Khan, and a few hours later..... A BRAND NEW 2015 FORD FIESTA!!!!! OMG MY DAUGHTER GOT A NEW CAR!!! Mani is amazing worked miracles and got us exactly what we needed!!!! Love our experience here at Ford Chapman and will referral all family and friends!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Absolutely NO PRESSURE
My intent when I went in to Chapman Ford was to get a final price so could negotiate with the dealership where my lease was about forty days until the end. I felt that the last time, even though I liked the vehicle, I had gotten taken and paid way too much. I told the sales rep Mani Khan that this was mission. He said, "No problem" And that he would be as helpful as possible. We went over my requirements, I liked the Ford Escape, and we went out on the lot to look around. I found one that was redish. They called the color "Sunset". We then had the appreiser take a look at my car. He said that it was just fine. They checked my FICA score and it showed excellent. So we got down to the bid. As I said, I was just looking for a price to beat up my previous dealer with. But the price they offered and the deal they offered were great. As they say in Tennis, Game, Set, and match. the young lady who took care of transfering my insurance was very efficient as ws the finance guy named Matt. But Mani was the best. AND, there was NEVER any pressure. Oh my, what an easy way to buy a new car. I will be back when this lease is done in three years. That's a promise. Good Job guys. Excellent job. You can usually tell when the employees are being properly treated by upper management by the way the employees treat the customers. It this case, management must treat their folks like family. Terrific.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Totally Painless
I spoke to Greg Rawlings who has a great sense of humor but most of all knew everything about the cars in the dealership. He made the whole process totally painless. I was surprised that while Chapman Ford/Mazda I had several people, who had nothing to do with my purchase, ask me if I needed anything while I waited for my paperwork to be done. I would definitely recommend Chapman Ford/Mazda but mostly Greg who made the entire process easy and well, painless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
One Happy Customer
I recently purchased a Mazda 3 from Chapman Ford and Mazda. My salesperson was Greg Rawlings. He was very helpful and knowledgeable during my experience. I would highly recommend anyone looking for a new or used vehicle to ask for Greg Rawlings.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Great Dealer and excellent service
I recently bought a Mazda 3 at Chapman. My sales consultant was Michael Murray. He was extremely helpful and knowledgeable. It was the best experience I have had at a dealers. He answered all my questions and was wonderful to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cindy, Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
gregs the man !!!
Hands down the best experience I have ever had with a dealer actually listened to what I wanted and needed and fought for my needs when It came down to greg was very persistent with getting me what I wanted needed and I would recommend anyone to chapman to see greg he even walked me through all the features the car had to offer and was extremely knowledgeable all around so thank you greg !!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Best customer service!
My experience with Chapman Mazda in Egg Harbor Township was the best by far, from Kelly, who I spoke with on the phone, to the two wonderful gentleman, Greg Rawlings and Bobby Thomas who helped me with my purchase. I went in knowing what i wanted and they did everything they could to make it happen with no pressure. I highly recommend this dealership and will definitely do business with them in the future. Very satisfied with my 2016 Mazda 6 GT :-D
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Victoria, Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Pressure Free ~ wonderful Salesman Keith Levitt
Personalized and attentive to our needs ~ concerned with our satisfaction and wanting to find a vehicle that we would be happy with. We would definitely do business with Keith again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Great Experience
We had another great experience at Chapman. Our salesman Tim Griffiths was very professional as always. We would not hesitate to recommend Chapman to all our friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your continued business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator