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Chapman Auto Store of EHT, NJ

(629 reviews)
Visit Chapman Auto Store of EHT, NJ
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (866) 773-5821 (866) 773-5821
Used (866) 301-2456 (866) 301-2456
Service (866) 414-0726 (866) 414-0726

Reviews

(629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Auto Store of EHT, NJ from DealerRater.

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One Happy Customer

I recently purchased a Mazda 3 from Chapman Ford and Mazda. My salesperson was Greg Rawlings. He was very helpful and knowledgeable during my experience. I would highly recommend anyone looking for a new or used vehicle to ask for Greg Rawlings.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator

gregs the man !!!

Hands down the best experience I have ever had with a dealer actually listened to what I wanted and needed and fought for my needs when It came down to greg was very persistent with getting me what I wanted needed and I would recommend anyone to chapman to see greg he even walked me through all the features the car had to offer and was extremely knowledgeable all around so thank you greg !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator

Best customer service!

My experience with Chapman Mazda in Egg Harbor Township was the best by far, from Kelly, who I spoke with on the phone, to the two wonderful gentleman, Greg Rawlings and Bobby Thomas who helped me with my purchase. I went in knowing what i wanted and they did everything they could to make it happen with no pressure. I highly recommend this dealership and will definitely do business with them in the future. Very satisfied with my 2016 Mazda 6 GT :-D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Victoria, Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator

Pressure Free ~ wonderful Salesman Keith Levitt

Personalized and attentive to our needs ~ concerned with our satisfaction and wanting to find a vehicle that we would be happy with. We would definitely do business with Keith again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator

Great Experience

We had another great experience at Chapman. Our salesman Tim Griffiths was very professional as always. We would not hesitate to recommend Chapman to all our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your continued business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator

No pressure

Very professional, friendly, low key approach. They were organized, easy to talk to and most accommodating. We were given a deal we could not turn down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator

Great experience.

Great experience with Mo! He has great customer service skills and is a great salesman. He made sure I got my vehicle. Highly reccomend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator

Overall great experience

Mani Khan did a great job of showing us the vehicle we wanted to see and processing the deal quickly and efficiently. Our particular used vehicle had some issues which the sales and service teams were very clear with us about. Although they did not wish to investigate the issue and could not concretely tell us what was wrong with the vehicle, we understood that is why we got such a great deal. We are very happy with our purchase and would return to purchase a new or used vehicle from Chapman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator

Fantastic Dealership

My wife and I have purchased 3 vehicles during the past 6 years from Chapman Ford Lincoln Mazda - Sales rep, Dina Carlino has been a fantastic salesperson with each transaction - very courteous, professional, truthful and she returns voice mail calls in minutes. We also give the service team 5 stars! What can I say about Bruce and the financing process? Well, that's easy! IT WAS EASY! - With each purchase, the financing was tailored to fit our needs. Did I say it was easy? It really was! From the moment we decided which vehicle we wanted, 30 minutes later we are out the door and in our newly purchased vehicle on our way home! Thanks Chapman Ford for exhibiting integrity in our buying experiences with you. The Pack Family and our friends will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator

Bought a new Mazda CX5

We had a great experience shopping and ultimately buying a new Mazda CX5. Moe Kahn was our salesman and he was very knowledgeable and patient with our questions. He made us feel comfortable and never pushed us to make a hasty decision. When we were ready, he was there to help make the process of buying a car easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator