Reviews
Great Salesman
I bought a Ford Edge from Steve Evans and he was great! He knew what he was talking about and got me the best deal! He was not your typical salesman! I recommend him to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Steve Evans and the entire staff are wonderful!
I was having a very hard time car wise and Steve was able to get me into a car within hours. I have since referred to more people to him and they are also thrilled. Would not recommend another dealership and I have worked in the business on and off foryears. Thanks again to Steve and the entire staff at Chapman Ford for all your hard work. Sally Ann Miller
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Amazing customer service
No pressure and our experience was first class!! We felt very comfortable and got a great deal on our new Ford Edge that I love!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle!! We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Great experience
My sales reps were Dina and linda.they helped me get the best price for the money I wanted to spend.I had a great experience with ford dealer ship they were very patient with me.everything went so smooth,I love my purchase.Tony was the finacials guy he worked the numbers and made me happy.thank you for the great experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
"Satisfied Customers"
Steve Evans is the greatest! We were very pleased and satisfied with the purchase of our 2015 Ford Fusion. We have dealt with Steve personally for the past 3 years and he has always gone out of his way to please us. The service department is also excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and continued business and Congratulations on the new vehicle!! We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Best service I have ever received
Chapman ford was a pleasure to do business with. Dina contacted me and mentioned they had a great deal going on that suited my needs. I would definitely recommend this dealership to anyone searching for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Leasing a Ford Fusion
This is my third time leasing a Ford Fusion from this dealership and I have always had excellent service. I would definitely recommend this dealership to others. Ms. Dina Carlino always makes my transition into Ford Fusions very low stress. This time the financials fit my budget better than expected, and I received the exact color car I wanted. Very happy with todays service. Thank you very much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carol, Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Trust is important to me
I have purchased 2 vehicles from Chapman that ended with good experiences and great vehicles. My third vehicle I went for was a leased car, I think mostly due to miscommunication and probably my lack of knowledge left me disappointed. I wrote owner of my feelings and surprisingly got a immediate response & resolve, which let me know he was listening, Now that is what I call "exceptional" customer service. Recently a (chapman) employee Mike Murray came into my place of business, I got talking about my experience, and he took time on his own free time to explain it better for me to understand how the leasing world works for a lot of people. Thanks for that. My daughter will be needing a car in the near future and I will trust & continue to be a Loyal Chapman customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would like to apologize for your experience here, thank you for giving us a chance to rectify it. Thank you for your continued you business and loyalty. Bill Kassner Owner/ Operator
Best I ever dealt with
Chapman was great I spoke with Dina she got my girlfriend and I the vehicles we wanted for great deals, so within 12 hours we got 2 vehicles. I dealt with other dealerships and so far Chapman and everyone in there were great. I wouldn't go anywhere else especially after this great experience. Thank you Dina and everyone there at Chapman Ford Lincoln Mazda
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick, Thank You for your business and congratulations on the new vehicle. We look forward to seeing you in the service department for your 1st Oil Change. Bill Kassner, Owner/Operator
Great sales & service
My husband and I have both purchased new cars from Chapman Mazda. Our salesman, Steve Evans, was easy to work with as well as very professional. He saw to it that we walked out of the show room with new cars each time! All follow up visits using your service department were highly professional and completed without any problems.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car