Reviews
Very professional service department on time performance.
Very professional service department on time performance. Very happy with the outcome of the work. Highly recommend it to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jose, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Recently brought my Mach E in for a recall.
Recently brought my Mach E in for a recall. They were not very helpful in diagnosing additional issues. I ended up having to figure out and let them know. A short call to ford and google search and I avoided their $180+ diagnosis fee. I will stick to Causeway in Manahawkin.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My experience was that Everything felt very smooth was
My experience was that Everything felt very smooth was done easy and efficient. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great warranty service on my 2020 F150.
Great warranty service on my 2020 F150. Didn?t buy it there but still excellent service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Peter, we appreciate your feedback! Safe travels!
Great place to do business, Ty and Ed were great as well
Great place to do business, Ty and Ed were great as well as anyone else I met during my time.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The video is very helpful.
The video is very helpful. It helps me understand the maintenance of my vehicle which is important to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My car was in there for a week.
My car was in there for a week. I was not kept updated. Not unless I called except for the last day. Also when I took my car the first day I was not aware that I had to schedule a loaner. I was told she was checking with management. Two hours later she said they would be done soon. Another hour later I’m getting a loaner. I wouldn’t recommend this service department at all.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Always polite , great service.
Always polite , great service.. writer was very good. Buy all my cars from Jackie and Donald. Will miss Bill Kassner when he retires.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was great!
Service was great! The customer service tech named Ty was very professional, knowledgeable and friendly. She represents Chapman Ford in the best way. She deserves the highest recognition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rayna and Alex were so nice, accommodating and quick:) I
Rayna and Alex were so nice, accommodating and quick:) I would refer anyone to Chapman!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car