Reviews
Real great experience.
Real great experience. At no point was any pressure experienced nor did it feel like I was being sold stuff I did not need.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
20 Year old and out-of-state buyer perspective was
20 Year old and out-of-state buyer perspective was fantastic! As soon as I contacted the dealer Jesse was there to help. Sent me everything I needed in order to look over the car since I was not near. Videos of the engine bay, car at idle and the exhaust were sent over by Jesse. It was a pleasure to work with Lebanon Ford and Jesse purchasing my first car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lebanon Ford
I had an issue with my driver door panel, which caused my battery to drain. I called and they got me in very quick and fixed it. I have brought my car here for oil changes and basic upkeeps since purchasing the car and I will never take it anywhere else. The staff is very informative and always kind. I love Lebanon Ford :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Shauna, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Above and beyond
Great last minute repair. Went above and beyond to help with my problem
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello James, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Good experience
Jesse Smith was very helpful in getting me a buyout for my current lease. Walked in the dealership about an hour to close I never felt rushed and he did mostly everything over the phone or email until closing. As far as the dealership they carry some sweet vehicles, I have never seen that Roush racing vehicles in one parking lot. I would make my next Ford purchase there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Vinnie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Traveled all the way from Northern Michigan to Lebanon
Traveled all the way from Northern Michigan to Lebanon Ford to purchase a used F250 from Matt. The vehicle was exactly what He said it was. His communication was excellent from start to finish and the transaction was very fast and smooth
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our purchase of a used ‘19 Ford Escape went about as
Our purchase of a used ‘19 Ford Escape went about as smooth as it could get. A great deal, with a great loan interest rate and extended warranty. Thank you Matt McLaughlin. For answering a ton of question. Very professional. 👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Made my dream of a Bronco come true!
Made my dream of a Bronco come true! Love Lebanon Ford. Then a week later found a perfect truck for my son!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were very pleased from the first two girls to jesse
We were very pleased from the first two girls to jesse that helped get us started on purchasing the mustang. We will definitely recommend your dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lebanon Ford service department
Service department took car of my truck very well I'm very happy with Lebanon Ford thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!