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Lebanon Ford

(3,483 reviews)
Visit Lebanon Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–4:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (513) 282-0151 (513) 282-0151
Used (513) 331-7723 (513) 331-7723
Service (513) 409-9470 (513) 409-9470

Reviews

(3,483 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lebanon Ford from DealerRater.

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I had been looking for a Bronco for a few months and

I had been looking for a Bronco for a few months and found one at Lebanon Ford. I reached out online and Bryan Pence sent me the info and let me know the vehicle was still available. I went up the next morning to meet with him and I was driving it home that afternoon. Bryan was great and easy to work with. I will definitely be back for my next purchase even though there are closer dealerships and they are an hour away just to work with Bryan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Atlas blue 2022 f150

Tom did a great job of working with me to find the truck I was looking for. He was helpful through the whole process. He was available and engaged in the process but not pushy. Knowledgeable about the vehicles and paper work. I will buy my next vehicle from him. Everyone at the dealership was friendly and helpful. Thx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Scott, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Lebanon Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Great buying experience.

Bought my 2021 ford ranger from them. Everything was handled through email and texts until i drove the 4.5 hours to finalize the deal. Great people to work with and i would definitely recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Toe link recall

Friendly service. Enjoyed the interaction while picking up my car. I had an additional repair done that was suggested. I can tell a huge difference after the repair .very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Fusion Service

Always easy to take my Fusion in for oil changes and other preventive maintenance checks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Mustang Purchase

I just purchased a new Mustang GT from Lebanon Ford. Bryan Pence was my salesman. Easiest car buying experience I have ever had - great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mike, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Excellent people and easy help and support.

Tim and Brayden Mattimore were both excellent to work with and would highly recommend them. This is my family's third time around with Lebanon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Adam, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Buying used vehicle

Salesman done everything I asked and was super nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jarrod, we are happy we could make your experience a positive one! At Lebanon Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Great experience with Tim Flanagan and Brayden Mattimore!

Great experience with Tim Flanagan and Brayden Mattimore! Easy to work with, handled questions quickly and helped get everything squared away very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service

I will never take my car anywhere else. They do great work and are wonderful to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tina, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!