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Lebanon Ford

(3,483 reviews)
Visit Lebanon Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–4:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (513) 282-0151 (513) 282-0151
Used (513) 331-7723 (513) 331-7723
Service (513) 409-9470 (513) 409-9470

Reviews

(3,483 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lebanon Ford from DealerRater.

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We were very pleased from the first two girls to jesse

We were very pleased from the first two girls to jesse that helped get us started on purchasing the mustang. We will definitely recommend your dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Lebanon Ford service department

Service department took car of my truck very well I'm very happy with Lebanon Ford thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Mach e purchase

Worked with Bryan Pence at the dealership. Very professional and knowledgeable of the vehicle. Frank in finance was also very professional and personable and moved the paper work along quickly and painlessly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Car Serviced

Took my car in for an oil change and tire rotation. I waited a reasonable amount of time to get my car serviced. It was explained to me when I would need new brakes and we went over all points of my car's current status.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Darlene, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Last two cars bought there and always an easy process, no

Last two cars bought there and always an easy process, no pressure and friendly staff. We will stay with Lebanon Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I will not buy from any other car dealership other than

I will not buy from any other car dealership other than Lebanon Ford; specifically Aaron Funkhouser! I had the best buying experience from there. The patients that they had with me while buying was outstanding. I bought my very first car there when it was Charlie Watson Ford and I am still buying from there. My parents just bought a new truck from there last year and also used Aaron and had a fantastic experience. I was thoroughly explained everything, throughout the whole buying process, and treated with the upmost respect. The finance department, Frank, was amazing in the financial aspect of buying. Thank you Lebanon Ford for an amazing experience and an amazing SUV

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ford Explorer 2016 @ Lebanon Ford

Receptionist Amber very friendly & asking questions regarding service & following up with suggestions on how to proceed. Technician Jill asking us what we wanted and keeping us informed during service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kimberly, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Proformance pack 2

No fault of Lebanon Ford, but it took 8 months to get the parts from Roush.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

We love Lebanon Ford, great customer.

We love Lebanon Ford, great customer.service and inventory, Aaron is awesome to work with, we always go to him for our vehicles, thank you for your always getting us exactly what we are looking for!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our salesperson, now our friend, Aaron Funkhouser, was

Our salesperson, now our friend, Aaron Funkhouser, was exceptional. Did absolutely everything he could to deliver what we were looking for. Once we made the deal and signed all the papers Aaron took more time explaining our Maverick to us than any new car salesperson has ever done and my wife and I are 77 years old and can’t count the new cars and trucks we’ve bought in the past. Thanks Aaron

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.