Reviews
Service group
Lebanon Ford has an excellent service group. I highly recommend this service team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Wayne, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Lebanon Ford was great!
Best experience Ive ever had at a dealership! Salesperson and finance manager were great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
One of the easiest and friendliest experiences buying a
One of the easiest and friendliest experiences buying a vehicle. Definitely would recommend doing business with them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
Treated me great, explained everything. definitely had a better experience than I did at interstate Ford
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donna, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!
Excellent experience.
Excellent experience. There was no pressure to purchase. They held the vehicle until I took a couple of days to consider it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything was great.
Everything was great. Aaron was so helpful and helped me every step of the way in finding the right car for me. Would absolutely recommend Lebanon Ford and Aaron especially. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Recommend buying from Lebanon Ford
I definitely recommend buying from Lebanon Ford! Aaron Funkhouser was so friendly and helpful. He is very knowledgeable and not at all pushy. I enjoyed working with him. Tim got me through the necessary paperwork quickly. I'm loving my new Edge!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bonita, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Purchase Ford Mustang Mach I
Had a great experience purchasing a new Mustang Mach I at Lebanon Ford. Aaron was extremely helpful with whole process of ordering the car and kept me informed about progress to delivery. He then helped with the initial paperwork when I took possession. I also worked with Tim on the payment process who was very helpful. Overall, the process was seamless and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Grant, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Lebanon Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
2022 Mustang GT/CS
Everyone was 100% professional. No hassle deal. Dealership delivered on my asking price for trade, within reason, and I was satisfied with my purchase. A little pressure to purchase different warranties, but that is to be expected. I did purchase GAP but it gives me a piece of comfort in a possible unfortunate situation. Most comfortable auto purchase I have ever made. Thanks Lebanon Ford, I am happy with my new Mustang GT/CS. It?s a gorgeous car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Charles, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
2022 Maverick
Buying the vehicle was painless. Getting it serviced was a little difficult. Also service was not completed on the date it was promised. Should have been given a loaner vehicle because it was in the shop for a recall.
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Richard, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Lebanon Ford. Please contact Niko Mcclellan at nmcclellan@lebanonford.com or 513-721-0837and we will do our best to make this better. We hope to hear from you soon.