Reviews
Quick service, kind employees
Quick and kind! Very accommodating and kind to my kiddos! Taking kids to these appointments throwing off schedules and not knowing wait times can be stressful, thankful for the kindness
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nicholas, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Ray Skillman Northeast Mazda Team
Good service experience
Jaylen did a good job of keeping me informed as to the the status of the service and explaining my options.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! - The Ray Skillman Northeast Mazda Team
Great Service
Fast and great Customer Service, the videos are amazing while you wait on your car. Glad to bring my car to service here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Regards, The Ray Skillman Northeast Mazda Team
Awesome service!
Awesome! Very reliable and fast service! I am very grateful for my experience and customer service was definitely great. Highly highly recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Ray Skillman Northeast Mazda Team
Great service and people
Great people and service and the facility is clean. The service dept. does quality work and provides a video of what they reviewed. Would recommend to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert! We cannot thank you enough for your wonderful review of Ray Skillman Northeast Mazda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Ray Skillman Northeast Mazda Team
Great service
The video of work being done was impressive . Service was timely and didn't have a long wait . Oil change was fast and quick
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your input, Karen. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! - The Ray Skillman Northeast Mazda Team
Great Service
Always friendly. Staff is helpful and polite. Service Dept was really quick and I wasn't waiting very long. Thanks again.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Alex! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Ray Skillman Northeast Mazda Team
Great Service
Service Advisor was great. I especially liked the video with information about my car during the service. The waiting room was comfortable and the oil change and tire rotation was quick, especially considering I was a walk-in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Regards, The Ray Skillman Northeast Mazda Team
Great service
Whoever was updating me on the status of repairs did an awesome job. Super friendly, helpful and went above and beyond. Bravo
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating about our service department, Will. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! - The Ray Skillman Northeast Mazda Team
Great service
Alan and the service staff are professional and communicate. The video provided is very helpful to make decisions about repairs. In addition, clear and correct information is given about what services are needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, we sincerely appreciate your feedback. Each employee is a valued member of the Ray Skillman Northeast Mazda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Ray Skillman Northeast Mazda Team