Reviews
oil change
All associates were polite and made sure you had all the information you needed about the service your vehicle was in for. Also, a gentleman came in with a bag of McDonalds breakfast sandwiches and made sure everyone waiting was welcome to help themselves. That was a first for me, very impressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your input, Pamela. We're glad to hear that you are consistently impressed with the service we offer here at Ray Skillman Northeast Mazda. If there is anything more we can do for you please come back and see us any time! Take care! Best, The Ray Skillman Northeast Mazda Team
Happy Customer
My attendant Jaylen was very informative and helped me out a lot. Went through my estimate and was able to advise me we I had questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Antoine, thank you for taking the time to share your feedback. Each employee is a valued member of the Ray Skillman Northeast Mazda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, The Ray Skillman Northeast Mazda Team
Very Professional Service
It was a solid visit. I was in quickly, the staff was great and out within a decent amount of time. Nice job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Ray Skillman Northeast Mazda Team
Great service
The professionalism displayed by the service advisor. I purchased my CX-5 new in June 2020. This was my third time having maintenance service on vehicle. On my first maintenance visit the dealership manager introduced me to the service manager.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lawrence, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, The Ray Skillman Northeast Mazda Team
Everyone was extremely helpful and courteous and on top
Everyone was extremely helpful and courteous and on top of their game and got me the deal I needed and wouldn’t let me out without it. Truly grateful for Mikayla and team! Everyone was awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Video
Loved the video email, friendly people. Informative. I appreciate the flexibility of payments. Scheduling only takes a few days to get appointments
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Gina! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Ray Skillman Northeast Mazda Team
Great service, no rush, no pressure and will work
From the time I first spoke with someone I knew this was my place. They bent over backwards to get my vehicle on the lot and made the deal I expected. Great team
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jana, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that our team's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. - The Ray Skillman Northeast Mazda Team
Great Service
Great people In service with good attitude and a present place to have car repairs. Need more snacks. And water for people that has to sit and wait on our car to be repaired
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I would like to thank you for sharing this review, Steven. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Sincerely, Anthony Rork, Internet Sales Manager Anthony_Rork@rayskillman.net
Great sales man
Bram was amazing. He worked with me to find a vehicle for my budget. He asked me what I needed and wanted in my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this 5-star review, Jean. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. - The Ray Skillman Northeast Mazda Team
Highly Recommend Ray Skillman!
Ray Skillman Northeast Mazda is the absolute best! It is a great feeling to have a reliable and caring team that I can count on to always take great care of me and my vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michelle, it’s great to know that Ray provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! - The Ray Skillman Northeast Mazda Team