Reviews
Tyreese smith was a great salesman.
Tyreese smith was a great salesman. He found me exactly what I was looking for in a short time . He made my car buying process a piece of cake . I will definitely recommend him to my family and friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad you had such a wonderful experience with us! We hope you continue to choose us for all your automotive needs! Take care!
Todd got me in at a last minute notice.
Todd got me in at a last minute notice. Service light came on for routine maintenance; oil change, tire rotation, ... etc.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.
I bought a new highlander 7 years ago and have always
I bought a new highlander 7 years ago and have always been happy with the service. Todd has been a good resource for me and I rate him a 5
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.
We are pleased with the quality of Napleton Toyota.
We are pleased with the quality of Napleton Toyota. We service all 3 cars here, always so nice and informative. Roger took care of us the last 2 times. Thank you for doing a great job! All the staff are nice here. We have been using Napleton for a long time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs. Safe travels!
This is a good service experience, good service attitude
This is a good service experience, good service attitude and no waiting time, and the oil change and tire adjustment time only one hour, very satisfying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs. Safe travels!
Awesome doing business with Todd.
Awesome doing business with Todd. Liked everyone in the facility including the other Service Advisors that I had talked to while going there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs.
They took care of what our van needed promptly and for
They took care of what our van needed promptly and for the best price possible - thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. Safe travels!
I appreciate working with Mr.
I appreciate working with Mr. Roger Viti. He is knowledgeable and has good communication skills.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Mike, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Thanks Nick Buhr you go above awesome 😎 Not to mention
Thanks Nick Buhr you go above awesome 😎 Not to mention are a very kind and helpful person
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jerry, thank you so much for your feedback! Nick will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
First visit to service department and Todd made me feel
First visit to service department and Todd made me feel welcome and treated me like I was long time customer. Will definitely be back and will recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jeff, we're glad to hear you found Todd to be so informative and helpful. Thanks for the recommendation, and have an amazing day!