Reviews
Very poor communication, I dropped my car off at 9AM and
Very poor communication, I dropped my car off at 9AM and when I called to check on it at 2PM, the car had not been brought in for service.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This is my third purchase from Hoffman Ford; a 2025
This is my third purchase from Hoffman Ford; a 2025 Maverick AWD Lariat. As in the past, the buying experience was excellent. Joe, our sales rep, treated us very well as did the dealership. There are other Ford dealers nearby, but we like Hoffman Ford and highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Both my husband and I had the pleasure of working with
Both my husband and I had the pleasure of working with Kevin Hunter this month to upgrade our vehicles. Kevin made the process seamless, going above and beyond to make sure we left as happy customers. If you’re in the market for a Ford, you must go see Kevin.
- Customer service —
- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My old car required many expensive repairs to pass
My old car required many expensive repairs to pass inspection. My service person, Bob Hockenberry, recommended not repairing it, and referred me to a wonderful salesman, Joe Latshaw. Joe showed me many different options, allowed me to take my new car home to get my old title, and moved all of my belonging from my old car to my new car. Everyone I dealt with at the dealership went out of their way to help me and make me feel important. This is the third vehicle I have purchased from Hoffman Ford and have never been disappointed with any of my interactions.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Had a great experience purchasing a new truck!
Had a great experience purchasing a new truck! Tommy Serkedgkis was very knowledgeable and helpful in finding us a truck with the features we needed and were looking for. He was very thorough in explaining all the new equipment features. We feel that we received an excellent deal. We highly recommend Hoffman Ford and asking for Tommy!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Overall very good experience.
Overall very good experience. Our salesman Joe Latshaw was very professional as were Ryan Long and Marscia. Would not have a problem doing business with them again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Second vehicle purchased within the past two years from
Second vehicle purchased within the past two years from Joe Latshaw. Great experience both times.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Online representative who contacted me was short and
Online representative who contacted me was short and unwilling to hand me off to someone who could assist. Not a very pleasant experience, when contacting me not even a “Good afternoon”. Wish I could post screenshots.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hoffman Ford is our “go to” for all of our vehicles and
Hoffman Ford is our “go to” for all of our vehicles and vehicle needs. Thank you once again for another great vehicle. A special thank you to Joe Latshaw for helping us with our recent truck purchase.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was interested in trading in my 18 year old Sport Trac
I was interested in trading in my 18 year old Sport Trac for a similar vehicle. The salesman, Kevin Hunter, immediately arranged a test drive, evaluated my trade-in and looked for a Maverick that had the options I was looking for. He and Hoffman Ford did a great job.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase