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Hoffman Ford

(599 reviews)
Visit Hoffman Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:30pm
Tuesday 9:00am–7:00pm 7:00am–6:30pm
Wednesday 9:00am–7:00pm 7:00am–6:30pm
Thursday 9:00am–7:00pm 7:00am–6:30pm
Friday 9:00am–6:00pm 7:00am–6:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 413-5797 (866) 413-5797
Used (866) 414-0566 (866) 414-0566
Service (888) 879-0862 (888) 879-0862

Reviews

(599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hoffman Ford from DealerRater.

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Very poor communication, I dropped my car off at 9AM and

Very poor communication, I dropped my car off at 9AM and when I called to check on it at 2PM, the car had not been brought in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my third purchase from Hoffman Ford; a 2025

This is my third purchase from Hoffman Ford; a 2025 Maverick AWD Lariat. As in the past, the buying experience was excellent. Joe, our sales rep, treated us very well as did the dealership. There are other Ford dealers nearby, but we like Hoffman Ford and highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Both my husband and I had the pleasure of working with

Both my husband and I had the pleasure of working with Kevin Hunter this month to upgrade our vehicles. Kevin made the process seamless, going above and beyond to make sure we left as happy customers. If you’re in the market for a Ford, you must go see Kevin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My old car required many expensive repairs to pass

My old car required many expensive repairs to pass inspection. My service person, Bob Hockenberry, recommended not repairing it, and referred me to a wonderful salesman, Joe Latshaw. Joe showed me many different options, allowed me to take my new car home to get my old title, and moved all of my belonging from my old car to my new car. Everyone I dealt with at the dealership went out of their way to help me and make me feel important. This is the third vehicle I have purchased from Hoffman Ford and have never been disappointed with any of my interactions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Had a great experience purchasing a new truck!

Had a great experience purchasing a new truck! Tommy Serkedgkis was very knowledgeable and helpful in finding us a truck with the features we needed and were looking for. He was very thorough in explaining all the new equipment features. We feel that we received an excellent deal. We highly recommend Hoffman Ford and asking for Tommy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Overall very good experience.

Overall very good experience. Our salesman Joe Latshaw was very professional as were Ryan Long and Marscia. Would not have a problem doing business with them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Second vehicle purchased within the past two years from

Second vehicle purchased within the past two years from Joe Latshaw. Great experience both times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Online representative who contacted me was short and

Online representative who contacted me was short and unwilling to hand me off to someone who could assist. Not a very pleasant experience, when contacting me not even a “Good afternoon”. Wish I could post screenshots.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Hoffman Ford is our “go to” for all of our vehicles and

Hoffman Ford is our “go to” for all of our vehicles and vehicle needs. Thank you once again for another great vehicle. A special thank you to Joe Latshaw for helping us with our recent truck purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I was interested in trading in my 18 year old Sport Trac

I was interested in trading in my 18 year old Sport Trac for a similar vehicle. The salesman, Kevin Hunter, immediately arranged a test drive, evaluated my trade-in and looked for a Maverick that had the options I was looking for. He and Hoffman Ford did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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