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Hoffman Ford

(593 reviews)
Visit Hoffman Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:30pm
Tuesday 9:00am–7:00pm 7:00am–6:30pm
Wednesday 9:00am–7:00pm 7:00am–6:30pm
Thursday 9:00am–7:00pm 7:00am–6:30pm
Friday 9:00am–6:00pm 7:00am–6:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 413-5797 (866) 413-5797
Used (866) 414-0566 (866) 414-0566
Service (888) 879-0862 (888) 879-0862

Reviews

(593 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hoffman Ford from DealerRater.

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Devon: Salesman, best in the industry

I bought a car at Hoffman ford in early January. Through the whole experience the whole team was amazing. Our salesman, Devon was amazing! Kind, respectful, and not pushy. When I think of a car sales man, I think of someone who pushes you to do things you may not be ready to do. Devon worked with us and gave us time to consider our options. He was kind and down to earth. Best car salesman I have ever experienced! Would rate Devon an 11/10!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Katie, thank you so much for your 5-star review of Hoffman Ford. We are so pleased to hear that you had a great buying experience in January here at Hoffman Ford with Devon Gassert, and we hope that you enjoy your new vehicle!

We recently bought a used car from Hoffman Ford.

We recently bought a used car from Hoffman Ford. We had the pleasure of working with Devon Gassert who was absolutely amazing. He went above and beyond for us to make sure we got everything we needed. Everyone was so friendly and helpful. They answered all of our questions and made sure to get us in the car we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Kirbi, thank you so much for your 5-star review of Hoffman Ford. We are so pleased to hear that you had a great buying experience here at Hoffman Ford with Devon, and we hope that you enjoy your Ford Expedition!

Hoffman Ford is my dealer of choice !

I bought a new escape from Hoffman Ford as I always have the past 45 years. They did not disappoint. Zach Pentz was a super awesome salesman with lengthy knowledge about the many features that came with my Escape. He was a pleasure to work with. Thank you for a smooth transition. Everyone at the dealership made sure we were comfortable. Karen and Jim Myers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Karen, thank you so much for your 5-star review of Hoffman Ford. We are so pleased to hear that you had a great buying experience here at Hoffman Ford with Zach Pentz, and we hope that you enjoy your new Ford Escape!

I had a great car buying experience at Hoffman Ford.

I had a great car buying experience at Hoffman Ford. I went in with a specific type of vehicle in mind, and was happy that Dave Jimison, the sales person I worked with was very knowledgeable and friendly without being pushy or trying to upsell me to a more expensive vehicle. I got a reasonable price for my trade, and am really enjoying my new (to me) car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Sarah, thank you so much for your 5-star review of Hoffman Ford. We are so pleased to hear that you had a great buying experience here at Hoffman Ford with Dave Jimison, and we hope that you enjoy your new (to you) vehicle!

.Great experience.

My experience with Hoffman Ford and my sales person Ben Breneman was a great experience. Ben was very knowledgeable in every aspect of the sale. There was no pressure which made it a great experience. The quality of service was above and beyond what I had expected Thank You very much for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your 5-star review!

Stress Free Purchase

I recently had the pleasure of buying my 2021 Lexus Rx from Hoffman Ford. It was an easy no hassle experience. All of the staff were knowledgeable, friendly and helpful. I would recommend this same buying experience to anyone in the market for a new vehicle! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jody, thank you for your 5-star review of Hoffman Ford! We are very pleased to hear that enjoyed your buying experience here at Hoffman Ford. Thank you again for choosing us, and we hope you enjoy your 2021 Lexus RX350!

Fantastic service!

Fantastic service! Ask for Ben Breneman! He is absolutely amazing to work with! So happy I decided to buy from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review of Hoffman Ford! We are very pleased to hear that enjoyed your buying experience here at Hoffman Ford with Ben Breneman. Thank you again for choosing us, and we hope you enjoy your new vehicle!

I have no idea what a review headline is.

My wife and I arrived at Hoffman Ford service center at a quarter of 8 this morning to have my car inspected and automatic transmission checked. We were greeted by a Chap whose name I unfortunately cannot recall; an older man, younger than myself with hair as white as mine, but he had more of it. While checking the car in, he proceeded to put my wife and I in stitches; he was just full of himself; a nice way to start the day! He directed me on to Mr. Black my consulting advisor for my appointment. Mr. Black, a nice man, was most courteous and attentive to my concerns of a possible transmission problem. I left my van and returned home. Some time after lunch Mr. Black telephoned to let me know a road test that I had requested had been performed, and no inconsistencies found. His explanation of the road test was detailed and concise, and I was satisfied with results.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jim, thank you so much for your 5-star review! We are so pleased to hear that you were satisfied with Jarrin and our Service Department during your most recent visit. We can't wait to assist you again in the future!

2023 Ranger Lariat / special order / 5star

Overall experience with Hoffman Ford, Devon Gassert, and the Loan, Prep, was excellent. Turnaround time was in a acceptable timeline. Providing a dry area to inspect vehicle was key, this saved time when adding a surface protection. This was a very pleasing experience. Would highly recommend Hoffman Ford ⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, thank you for your 5-star review of Hoffman Ford! We are very pleased to hear that enjoyed your ordering/buying experience here at Hoffman Ford with Devon Gassert. Thank you again for choosing us, and we hope you enjoy your 2023 Ford Ranger Lariat!

Jarrin Black was very efficient and professional in

Jarrin Black was very efficient and professional in scheduling and shepherding me through my appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! We are so pleased to hear that you were satisfied with our Service Department, and we can't wait to assist you again in the future!