Hoffman Ford

We went to Hoffman for a specific vehicle and was overwhelmed with the professionalism of the staff. Plan to use them for all our service work as well

Excellent Service. Bob Hockenberry is excellent at understanding the problem and handling it with the right staff. He is very experienced with Ford products and always does a great job. I prefer seeing Bob any time I am at this dealership. My experience could not have been better.

Joe was a great salesman, pleasure to deal with everyone involved, highly recommend this dealership!

Joe made the whole transaction on my purchase super easy. Buying the Mazda was a great process and Ryan Long in finance was exceptional also. Jacob Burger

DO NOT USE THEIR AUTO BODY SHOP! Hoffman has had my vehicle for almost a month and a half and they have been everything but reliable. Instead of diagnosing all the issues after my accident to order all the necessary parts so the customer is not stuck waiting for week after week to get their vehicle back they only ordered to start what they could see at a glance instead of investigating. I’ve been told on almost a weekly basis I’d be getting my car back and then they need to order more parts again. How do you not make sure you have all the parts you needed. Last week it was painting and ordering more parts and again this week was told I’d have it back by Thursday at the latest and once again they are ordering parts. They continue to keep dragging this out week by week every week a promise to have my vehicle back and every week they have to order more parts. They have no sense of urgency for their customers. This has been nothing but a game to them and a complete inconvenience to me. They have done nothing but try to blame it on my insurance agency but my insurance has been nothing but prompt and reliable they choose to take no responsibility for their inability to provide better service and place blame elsewhere. I will never use their body shop ever again and will definitely never give them the opportunity to sell me a vehicle. They lack consideration and reliability for the customer and I will never entrust them with my business ever again and they can forget any type of recommendation to others. Get your xxxx together Hoffman there’s no reason anyone should have to deal with the xx I’ve had to with your body shop and it’s frankly pathetic customers service.

We just bought our second Explorer from Hoffman and were very happy with the whole process. We worked with Ben Breneman in choosing the right SUV for our family. He showed us all the options, took us on multiple test drives and provided a no-stress experience. We would absolutely work with Ben again. Our previous Explorer had been well maintained by the Service Department, but someone decided to run a red light and total it. Hoffman Ford has always treated us well, and we are happy to continue bringing our business there.

If we could give this place zero stars we would. We special ordered a 2023 Ford-350 Lariat approximately 1 year ago and where so excited when it finally came in. Unfortunately we where quoted a trade in value of only $44,000 for our F250 that was in excellent condition with low mileage and was worth closer to $60,000 on Kelly Blue book and at other dealer websites, etc... We did our homework and no way where we taking that kind of hit. To add insult to injury Hoffman Ford promptly listed our special ordered truck on their website with an inflated price tag of well over $82,000 when we where only supposed to pay in the neighborhood of $75,000... they where marking up the price to make money off the next person. This place obviously only cares about making a profit and does not have loyalty to their customers what so ever!! We tried for several weeks and left numerous messages for our salesman Mason but never heard a thing... all we wanted was our deposit money back and to never deal with this place again. Finally some very unpleasant gentleman named Dave called back today and further solidified our choice to NEVER do business at Hoffman Ford again !!! It is a shame that in today's world the only thing that businesses care about is ripping off their customers ! Please... Do not do business here !! kaci and dave shirey

Jarrin was my service consultant. I give him 5 stars for being courteous, accommodating and professional. The quality of work performed on my Explorer was top notch. I would give Hoffman 5 stars, except that one of the needed parts was not available on my initial scheduled visit, and I had to return for a second time.

Always a pleasure dealing with Joe Latashaw, and Ryan My second car, happy very satisfied .

Brought my 2016 Ford F150 in for its annual state inspection and a new battery. Elected to wait for completion of the service in Hoffman's lounge area expecting a 2 to 3 hour wait and was pleasantly surprised when my service advisor, Jarrin Black came by after an hour and stated that all the work was completed and that included a truck wash. My thanks for the top notch service. Looking forward to my next visit.