Reviews
Nice dealership
Quality dealership. Everyone that we are working with are extremely helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Tami, Thank you, again! Please let us know if you have any questions and how we may further assist you!
service repair of window ,
Service was great back in 2 days. Price a little expensive Though her car is an older model, parts for model are high. 1995 Monte Carlo ...
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Satisfaction and Trust
From the first time I stepped into the dealership it has all been positive. I have worked for 2 other major automotive companies and GMC is what I buy. What I want to emphasize is this...."SERVICE AFTER THE SALE!" They are the best
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was made to feel important.
As a possible customer I was made to feel important. And after purchasing a car I was given a tour and introduced to heads of each department & maintenance area which I might need in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our 2017 Chevy Cruze
My wife & I were very satisfied with our buying experience. Kyle Rumer, salesman, was terrific. After we decided on our car, he really sold the car by explaining everything about it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for your purchase, and sharing your experience at our dealership. We greatly appreciated the opportunity to work with you. Kyle really liked your review, and thanks you, too!
Incredible service!!
Love the service team! I always feel they are looking out for our safety and my wallet!! No unnecesary repairs and great customer service!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Troy. We are happy to assist you, and really appreciate your business! You've made our day with this review, and your thoughtful comments.
New Car
When I am looking to make a new car purchase I always go to Steve Austin's, I know I will get great customer service from all the staff. I have been going there for many years. Twice I have looked at other dealers but was never greeted and treated like I was at Steve Austin's, So I always came back to Logan County and see the friendly and help staff at Steve Austin's, They have a great service area and service team, When my vehicles need serviced I always take it to their service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
service feedback
My experience was good as I dropped the van off for service, went with a friend to do errands and when I returned the van was ready to go!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We thank you so much, and it was our pleasure working with you. We very much appreciate your review and your business. Thank you, again!
Great Service
Steve Austin 's group goes above and beyond, making sure you know what was repaired and why.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the positive feedback and your kind words. We greatly appreciate you putting your trust in our service department, and for your business.
New vehicle purchase
It pays in the long run to deal locally. and Steve Austins, to date has, been a VERY friendly and accommodating . As long as current service continues we will be loyal customers! ( Our 3rd. new vehicle there since 2012)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car