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Steve Austin's Auto Group

(145 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 9:00am–1:00pm
Sunday Closed Closed
New (877) 370-8419 (877) 370-8419
Used (877) 370-9420 (877) 370-9420
Service (877) 370-9443 (877) 370-9443

Reviews

(145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Austin's Auto Group from DealerRater.

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Great service at Steve Austin's

Great service, got my vehicle right in. Friendly service representative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Lori! Thank you so much for your business!!! We're pleased to know we have been able to exceed your expectations and really help you out! Have a wonderful day!

Oil Change

Oil change and tire rotation. In and out in 30 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Mike! We're glad everything was completed quickly and to your satisfaction! Thank you so much for your business! Have a wonderful day!

ssr chev purchase

the folks I dealt with at Steve Austin's were over the top friendly, helpful and did what they said they would do. very good experience , and I would recommend you give them a try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Retired

The service and repair work was done in a timely fashion and Matt did a good job of keeping me informed. I was disappointed that I had major radiator problems on a 7 year old car though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello and thank you so much for your business! Sorry to hear of your disappointment, but we are so grateful that you chose Steve Austin's for your repairs. Have a good day!

Customer Survey

Service Rep answered my initial questions and scheduled the repairs needed on my vehicle. The repair was completed in a timely manner, and very much to mt satisfaction. I was quite impressed with the service, and the related charges were very reasonable. Thank You !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello David, thank you so much for your business, kind words and the 5 star rating!! Our staff is committed to providing each of our clients with the best automotive experience! Have a good day!

Steve Austin's Auto group

The salesman Dave Woods took care of everything.He made it easy and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Service Excellent!

Service at Steve Austins is always top notch! Friendly and efficient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi there, thank you so much for your positive comments about Steve Austin'S Auto Group, Inc.! We sincerely value your business and look forward to your next visit!

Very Fast lube and tire rotation.

Lenny got right on it as soon as they got the filter.And stayed on it till it was done. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are so happy to read such a great review about Steve Austin'S Auto Group, Inc.! If you're ever in need of more help, please let us know!

Don't understand what you want here, sorry

I am very satisfied with the service I receive at Steve austins everyone are very helpful and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Charlotte, I'm not sure why you were asked to leave another review through Cars.com, but please know we thank you very much for your business and it was our pleasure serving you! Have a great day!!!

J. Kay Marquis (Satisfied customer)

I have purchased a few cars from them. My last purchase was a 2008 Colorado that was totaled recently. There are many car dealers in Bellefontaine, that I could have chosen from, but I believe in Steve Austin's and the people they have there.They treat you like family and they let you drive the cars and trucks, before you decide on what you want. I can honestly say, that if I had to buy another car, I would buy it from them. I recently bought the 2014 Equinox and love the way it handles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Kay! Thank you so much for taking the time to write such a kind review with a 5 star rating! We greatly appreciate your business! Have a wonderful day!