Reviews
Fast and fair
All employees were friendly and helpful. Service was excellent and I will recommend this dealership to friends and family. The only dealership I will be using in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service department.
The service department and management were all very nice. I got an oil change and tire rotation on my pickup which was done quickly. They were also very health conscience In the waiting area with seating spread out and constantly re-sanitizing after a customer would leave.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a wonderful day!
Steve Austins
During this time of social distancing, Steve Austins customer service waiting area was set up to keep space between customers. Even though I was the only person getting my oil changed at that time, I appreciated their concern for me. Hand sanitizer and wipes were available.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you Kelli, Gary, and JR
This is the 4th new car I have purchased from Steve Austin's since 2014. Kelli has found all 4 of them and has gone out of her way to make sure to find me a vehicle I am very happy with. They have always made sure to do everything they can to get me the best deals possible. I also will only take my vehicles to their shop for any services or repairs
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I'd like to be Queen but that's probably not possi
Everyone was very helpful and extremely flexible in this very different business climate. Our salesperson, Samantha Collins was very accommodating and has been at our beck and call since the sale. to help with questions. It was a very easy process from start to finish, including the finance, paperwork and transfer of plates.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Steve Austin's Auto Group. We can't wait to see you again, have a great day.
Recall repair
The service for the recall was good and completed on time that they said it would be .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Douglas Clark
Your team is very professional and courteous. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Steve Austin's Auto Group! We sincerely value your business and look forward to your next visit!
Mark Henson
This was a purchase of a Harley-Davidson motorcycle. Everything was handled perfectly. Eddie Tehan was my salesman. Have known him for many years and have purchased or leased several cars from him. He is the best there is. Everyone involved in the purchase was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
As usual, great friendly service during my oil change, with all I came in contact with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Austin's Auto Group and we hope to see you again soon!
Always outstanding service
I always take my cars here... always the best customer service ... none compare I am a customer of over 10 years ... exceptional every time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Austin's Auto Group and we hope to see you again soon!