Reviews
J. Kay Marquis (Satisfied customer)
I have purchased a few cars from them. My last purchase was a 2008 Colorado that was totaled recently. There are many car dealers in Bellefontaine, that I could have chosen from, but I believe in Steve Austin's and the people they have there.They treat you like family and they let you drive the cars and trucks, before you decide on what you want. I can honestly say, that if I had to buy another car, I would buy it from them. I recently bought the 2014 Equinox and love the way it handles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kay! Thank you so much for taking the time to write such a kind review with a 5 star rating! We greatly appreciate your business! Have a wonderful day!
OIl change with tire change
We always have the best service at Steve Austins and this time was no different.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Deb! Thank you so much for taking the time to leave such a kind message with a 5 star rating! We are so grateful for you continued business! Have a wonderful day!
2014 Cadillac SRX
I purchased a 2014 Cadillac SRX. My salesperson was efficient and kept me informed throughout the buying process. The team was friendly and welcoming. They accommodated me having someone examine the car first. Overall a good experience. Ive had the car for 3 days. My family and are are still happy and excited. Thanks to Lance and the Austin Team.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, congratulations on your new vehicle! We're pleased to know our team was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!
Mr Stevens
Kelli did a great job of getting the vehicle we were looking for. Gary did a great job of getting the price where we needed it. JR did a good job of streamline the paperwork process. Thanks Steve Austins Auto Group for the great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Chuck, Thank you so much for your kind words with a 5 star rating. We will definitely pass the message along that Kelli, Gary and JR made your buying experience great! We certainly appreciate your business!! Have a wonderful day!!
Janet Moore
The dealership was excellent in getting my body work done on my car. I took it in on a Monday and had it back on Wednesday. They were very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Janet! Thank you so much for taking the time out of your day to leave such a kind message with a 5 star rating!! We are very grateful for your business! Have a wonderful day!
engine light on
Always fair, friendly and very honest. Wouldn't g anywhere else for my car needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, thank you; we appreciate your feedback! Thank you again for choosing Steve Austin'S Auto Group, Inc. and we hope to see you again.
Car Repair-Unknown sound
Always competent, always courteous, always clean repairs. I never have to worry about my service or the way my vehicle will come back to me. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Equinox
I had talked with Kelly to let her know what I was looking for and she had them ready for me to look at and test drive. The process was very easy and hassle free. Everyone was very helpful and friendly. I love my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Priscilla, thank you for your kind review; we are happy to pass along your comments to Kelli here at Steve Austin'S Auto Group, Inc.! We are very grateful for your business. Have a very nice day!
timmy trucker
body shop to motor shop my truck recieved the best of care wascompleted on time inside was detailed as well as entire outside buffed to a new shine
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!
Repair
Best place I will never take my truck anywhere else
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Shiree! Thank you so much for taking the time to leave such a kind message with a 5 star rating!!! We greatly appreciate your business! Have a great day!