Reviews
Review of service provided by Dave Woods,salesman
I have dealt with Mr. Woods previously in purchasing a car as well as knowing of my late husband's experience with him, I would not consider purchasing another vehicle from any other sales person at this business establishment unless Mr. Woods was no longer employed.,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Judith! Thank you so much for Highlighting your Sales Consultant Dave Woods. We are grateful to have him. We greatly appreciate your business and it was our pleasure serving you! Have a wonderful day!
Great Service
Always a warm greeting when you arrive. I always feel confident when taking my truck to get serviced. Knowing when I leave my truck is safe and dependable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello David, We're glad to hear you found our staff was so knowledgeable and helpful! Thank you very much for your continued business!!! It's been our pleasure serving you! Have a great day!
Car service
Service was prompt and followed up on all my details. Staff was extremely courteous and friendly. On a scale of 1-10 ....Steve Austins Auto Group is about a 25. Thanks Guys! You ROCK!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
husband
I feel that I was treated very well. I was given a loaner car that was a newer model than the one I took in for repairs..Your people checked for any recalls that were outstanding and took care of them while my car was in your shop.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
great car shopping experence
excellent service easy process and quick approval for exactly what I was looking for in a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Steve Austin's Auto Group! We sincerely value your business and look forward to your next visit!
Steve Austins auto group
Wonderful dealership to work with very efficient and friendly . Would highly recommend this dealership to everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Excellent Service!!
I always walk out of Steve Austin's knowing my car is fixed correctly and that I was given the best care/support! They take care of you and provide the details so there is no questions!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Watch what you say or write
do not ever complaine or write a bad review about this place, they will shun you. They will refuse to give you service, either on your vehicle, buying parts, or calling to ask questions. They will refuse to help with anything then the employees will become rude and hang up on you if you ever call back. All over a bad review about damaging my number and only taking responsibility for part of the damage and claiming the rest was already there. Be careful taking your business there and watch what you say about them or you some how become the bad customer.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We apologize for any inconvenience this may have caused you. To better serve you, I've asked our owner, Steve Austin to follow up with you to see how we can rectify this situation.
Buying my used car
Kelli, was incredible! She made us feel comfortable, and she was very caring. Mr. Austin introduced himself, and gave us a tour. The entire process was amazing.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellence
I search many dealerships on the internet and found Steve Austin's price for the car that I was interested in to be extremely competitive. Asked for certain service items to be completed on car before purchase and they did an excellent job in correcting all the issues that I found. They actually delivered the car to our home. Very "Friendly" place to purchase a car and would highly recommend this dealership. .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car