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Steve Austin's Auto Group

(145 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 9:00am–1:00pm
Sunday Closed Closed
New (877) 370-8419 (877) 370-8419
Used (877) 370-9420 (877) 370-9420
Service (877) 370-9443 (877) 370-9443

Reviews

(145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Austin's Auto Group from DealerRater.

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Great experience buying a used truck

Kelly made us feel special and made buying a used truck a great experience. Steve Austin's repaired a broken latch for the console at their expense. We had a trailer brake installed and it was done in a very efficient manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great job again

We just received our third vehicle from Ed Tehan of Steve Austin Auto Group. This is how car buying should go, easy, hassle free, and enjoyable. Thanks for the great response and support.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service department

Fantastic response time to my request for service. I take all of my business to Steve Austin's. I bought my 2016 Impala there and would recommend them to anyone looking for Knowledgeable and very competent people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top Notch Service!!

Top Notch Service Professionals!! Kept me updated and involved decisions for a regular service or a surprise repair! I appreciate the great service and open communication! Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

engine light on and stalling

I called the dealership on Friday afternoon and told them what my car was doing and they made me an oppointmen for Monday at 8 am. I arrived and they took me right in. They repaired my vehicle under warranty in less then one hour and had me on my way. Very friendly and professional staff. The tech who made the repair explain what was wrong and the repair he made. Thanks so much very satisfied with your service! M. Gregory

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car buying made easy

This experience was the best that I ever had buying a car, Kelly was amazing. When I arrived Kelly made me feel a ease and showed me way .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

I really like the fact that I can go to a dealer here in town for my 3000 mile checks instead of going to Springfield which is where I bought my car two years ago. Also I like the convenience of not needing an appointment to get this kind of service done! It helps with my busy work schedule. The people are so friendly and checked on me often while I waited for my car to be finished! I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

Great job, timely and curtious! Always take my car there! Only wish the did home shopping show yet. Would go there always for service or to buy new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone should know about this Dealership

Absolutely great service ! Everyone I dealt with were right on top of my needs. I would never go anywhere else, and would recommend everyone to go there for any and all auto needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience ! Had service work done on my front brakes

Had service work done on my front brakes ... Worked performed quickly. I'm extremely happy!! My bill was under estimate ... I have a lot of confidence in their abilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.