Reviews
Great experience buying a used truck
Kelly made us feel special and made buying a used truck a great experience. Steve Austin's repaired a broken latch for the console at their expense. We had a trailer brake installed and it was done in a very efficient manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great job again
We just received our third vehicle from Ed Tehan of Steve Austin Auto Group. This is how car buying should go, easy, hassle free, and enjoyable. Thanks for the great response and support.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service department
Fantastic response time to my request for service. I take all of my business to Steve Austin's. I bought my 2016 Impala there and would recommend them to anyone looking for Knowledgeable and very competent people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top Notch Service!!
Top Notch Service Professionals!! Kept me updated and involved decisions for a regular service or a surprise repair! I appreciate the great service and open communication! Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
engine light on and stalling
I called the dealership on Friday afternoon and told them what my car was doing and they made me an oppointmen for Monday at 8 am. I arrived and they took me right in. They repaired my vehicle under warranty in less then one hour and had me on my way. Very friendly and professional staff. The tech who made the repair explain what was wrong and the repair he made. Thanks so much very satisfied with your service! M. Gregory
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car buying made easy
This experience was the best that I ever had buying a car, Kelly was amazing. When I arrived Kelly made me feel a ease and showed me way .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
I really like the fact that I can go to a dealer here in town for my 3000 mile checks instead of going to Springfield which is where I bought my car two years ago. Also I like the convenience of not needing an appointment to get this kind of service done! It helps with my busy work schedule. The people are so friendly and checked on me often while I waited for my car to be finished! I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change
Great job, timely and curtious! Always take my car there! Only wish the did home shopping show yet. Would go there always for service or to buy new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Everyone should know about this Dealership
Absolutely great service ! Everyone I dealt with were right on top of my needs. I would never go anywhere else, and would recommend everyone to go there for any and all auto needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience ! Had service work done on my front brakes
Had service work done on my front brakes ... Worked performed quickly. I'm extremely happy!! My bill was under estimate ... I have a lot of confidence in their abilities.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair