Reviews
Excelent
We experience a different customer service experience with the agent Jay Dari. He is polite, skilled and professionally sound. We are so pleased with his services. Very Complementary and Professional entertainment with courteous approach. We wish him (Jay Dari) every success in professional life and we will referred our friends and family to this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jay was very professional and he took care of everything....
Jay was very professional and he took care of everything. Customer service A+++. The insurance company was very difficult to work with and Jay took care of it all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Owner
Short on inventory . However, given the world crises we are in, great service and attention!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Inspection
Inspection was done in a very timely manner. My vehicle was cleaned inside and out. Greatly appreciated. Thank you,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The best exceptional service could not ask for better...
The best exceptional service could not ask for better Christine was great Everybody was very nice place was very safe on protecting everyone great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing experience as usual. Rui and Jay (Bodyshop...
Amazing experience as usual. Rui and Jay (Bodyshop manager) goes above and beyond to provide great service. I love coming to Benz of Brooklyn because of the family feeling.
MB of Brooklyn always goes above and beyond to make sure...
MB of Brooklyn always goes above and beyond to make sure customers are completely satisfied with the request service. Please thank the staff. Stay safe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christine was my service rep, she is professional,...
Christine was my service rep, she is professional, cordial and helpful. I was able to get the service I needed within a reasonable amount of time and I do appreciate that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nasty Phone call from Jasmin Mulic Body Shop Manager
Today 6-25-2020 Jasmin Mulic Body Shop Manager from Mercedes Benz of Brooklyn called me and keep accusing me of returning Damaged loner vehicle .June 13 2020 i Got a loaner vehicle when I left me car for service C300. And return loaner after they called me That my car is ready. That was Friday 6-25-2020 He was very nasty to me and accused me of a crime ,damaging the car then taking it to body shop and returning it Damaged His behavior was unacceptable Please send me a phone number & email so I can complain about this guy . Unbelievable I am still shaken
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My MB Dealership
Place was clean service was very friendly and fast great job
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase