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Verner-Cadby Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (339 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Continued Great Service

As always, VC took great care of me and my car. They provided a clear understanding of the work done and provided both excellent & friendly service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

Great Service

Always great service and great guys that work at Verner, Rich and Brian two great guys that always take care of your vehicles needs. Why are you still reading this??? Go to Verner and talk to Paul and buy a Ford!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

I have been dealing with this dealership for over 25 years. I have always been treated like an important customer. Their service and customer relationship are utmost professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services

I have a 2009 Ford Escape. Service was prompt, the waiting area is awesome and staff very friendly. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good Service, Question Billing

I went in for my first no charge oil change following purchase of my new vehicle. I was surprised that I was charged to have my tires rotated. When the car is up on the lift it doesn't take much to rotate the tires. I would have thought that should have been included with the first free oil change.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Efficient Service

As always I was informed every step of what was being done to my car, how much it would cost and when it would be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Paul is an amazing sales person

It was a delight doing business with Paul. He was extremely knowledgeable about the car, never at all pushy, and a total gentleman from beginning to delivery. I would recommend him to anyone. Thank you so much Paul. Enjoy The Marvel Comics movies!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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EXCELLANT

4TH VEHICLE PURCHASE FROM THIS DEALER.THEY TREAT YOU LIKE FAMILY. VERY HELPFULL AND HONEST

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people, clean facilities & great experience!

I leased an Escape 3 years ago for the 1st time from Ford. I love the Escape! The people at Verner Cadby were really great to deal with & made the whole experience easy and fun. This time I got another Escape and Verner Cadby made the entire process so easy and convenient for me. No muss, no fuss. I had a new model within 2 days time! No hassels -- just easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Trudie Mcconnell, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

Great Service, great value

Great service. Verner-Cadby always provinces professional, efficient service and keeps our cars in tip top shape. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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