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Napleton Autowerks Schererville

(599 reviews)
Visit Napleton Autowerks Schererville
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–6:00pm
Tuesday 9:00am–8:00pm 6:30am–6:00pm
Wednesday 9:00am–8:00pm 6:30am–6:00pm
Thursday 9:00am–8:00pm 6:30am–6:00pm
Friday 9:00am–7:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (219) 227-3834 (219) 227-3834
Used (219) 227-3833 (219) 227-3833
Service (219) 227-3806 (219) 227-3806

Reviews

(599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Robert was the best salesman I've ever had during a car...

Robert was the best salesman I've ever had during a car buying experience. Very courteous and informative throughout the process. Everyone was pleasant. The process took too long, tho!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Volvo XX 40

It was the best car buying experience in my life! Roger handled a few emails, trade in without a hassle and to my surprise the vehicle was better than expected. It was a custom order and wait was worth it!!! Thank you all for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everyone was great. They answered all my questions, price...

Everyone was great. They answered all my questions, price was very reasonable compared to the three other dealerships I was dealing with. One was your sister dealer in Illinois. I asked if they can get me out of there in a timely manner and they were awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always pleased with the excellent service from this great...

Always pleased with the excellent service from this great and friendly group. Quick efficient service. I received a cleaned car which is much appreciated. I would definitely recommend others to come here. Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was excellent they got me early got my auto...

The service was excellent they got me early got my auto back in time I love the fact they cleaned my car up you guys are the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service. Reliable, trustworthy, knowledge and...

Great service. Reliable, trustworthy, knowledge and friendly staff. Great waiting room area and complimentary food and drinks. The staff goes above and beyond to satisfy customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeremy Talbert is an excellent mechanic and the only one...

Jeremy Talbert is an excellent mechanic and the only one I will let touch my Benz. He is a true asset to your company!!! He need a raise!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

J Bond

Always a great experience. Jim Dwyer is an awesome sells agent as well is Tracy in the finance department. The young lady in the front office was awesome too. This is my 4th purchase from this dealership and I don’t have any complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is my 4th Mercedes purchase at Napleton Autowerks...

This is my 4th Mercedes purchase at Napleton Autowerks in Scherrillville and as always it was a great experience. Jim my sells agent was great as well Tracy in finance. Unfortunately I don’t know the young lady’s name in the front office but she was great as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had issues regarding the car that needed to be addressed....

Had issues regarding the car that needed to be addressed. Spoke to the sales associate and manager about these. The Issues were resolved with satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.