Reviews
Robert was the best salesman I've ever had during a car...
Robert was the best salesman I've ever had during a car buying experience. Very courteous and informative throughout the process. Everyone was pleasant. The process took too long, tho!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Volvo XX 40
It was the best car buying experience in my life! Roger handled a few emails, trade in without a hassle and to my surprise the vehicle was better than expected. It was a custom order and wait was worth it!!! Thank you all for the great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Everyone was great. They answered all my questions, price...
Everyone was great. They answered all my questions, price was very reasonable compared to the three other dealerships I was dealing with. One was your sister dealer in Illinois. I asked if they can get me out of there in a timely manner and they were awesome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always pleased with the excellent service from this great...
Always pleased with the excellent service from this great and friendly group. Quick efficient service. I received a cleaned car which is much appreciated. I would definitely recommend others to come here. Thank you again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was excellent they got me early got my auto...
The service was excellent they got me early got my auto back in time I love the fact they cleaned my car up you guys are the best
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service. Reliable, trustworthy, knowledge and...
Great service. Reliable, trustworthy, knowledge and friendly staff. Great waiting room area and complimentary food and drinks. The staff goes above and beyond to satisfy customers!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeremy Talbert is an excellent mechanic and the only one...
Jeremy Talbert is an excellent mechanic and the only one I will let touch my Benz. He is a true asset to your company!!! He need a raise!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
J Bond
Always a great experience. Jim Dwyer is an awesome sells agent as well is Tracy in the finance department. The young lady in the front office was awesome too. This is my 4th purchase from this dealership and I don’t have any complaints.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is my 4th Mercedes purchase at Napleton Autowerks...
This is my 4th Mercedes purchase at Napleton Autowerks in Scherrillville and as always it was a great experience. Jim my sells agent was great as well Tracy in finance. Unfortunately I don’t know the young lady’s name in the front office but she was great as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had issues regarding the car that needed to be addressed....
Had issues regarding the car that needed to be addressed. Spoke to the sales associate and manager about these. The Issues were resolved with satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car