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Napleton Autowerks Schererville

(599 reviews)
Visit Napleton Autowerks Schererville
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–6:00pm
Tuesday 9:00am–8:00pm 6:30am–6:00pm
Wednesday 9:00am–8:00pm 6:30am–6:00pm
Thursday 9:00am–8:00pm 6:30am–6:00pm
Friday 9:00am–7:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (219) 227-3834 (219) 227-3834
Used (219) 227-3833 (219) 227-3833
Service (219) 227-3806 (219) 227-3806

Reviews

(599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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What a wonderful patient and great customer service. They...

What a wonderful patient and great customer service. They spent a long time working on my loan arrangement. Thanks for the time and patience and dedication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very pleased with the service I received. I had a...

I was very pleased with the service I received. I had a good test drive experience and Jim was helpful with assisting me with ordering my volvo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman was pleasant to work with. He was patient and...

Salesman was pleasant to work with. He was patient and understanding of my needs. I would recommend anyone searching for a vehicle to work with Jim Dwyer. I am more than satisfied with my experience with Schererville Napleton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Juan was terrific, very accommodating as I was happy with...

Juan was terrific, very accommodating as I was happy with the car but wanted my son there when I was going to make the actual purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Definitely have a gem in Matt Mazur. He will go far....

Definitely have a gem in Matt Mazur. He will go far. Went above and beyond to get me exactly the car I wanted and did not want my time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The absolute best customer service. Junior is the...

The absolute best customer service. Junior is the consummate professional. Responds to texts or voicemails within minutes. Long time loyal Mercedes owner. Will only use Napelton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Having just assumed the care of my car, I appreciated the...

Having just assumed the care of my car, I appreciated the informative evaluation of what needed to be done to my car so I can take it down south for the winter. I feel that I am good to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Volvo care

Easy process paperwork ready best program I've ever witness Roger and jim very helpful and took care of me thanks again Volvo care for putting me in a new 2021 xc 90 t6

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding experience from beginning to end. I highly...

Outstanding experience from beginning to end. I highly recommend this dealership. Competitive pricing, friendly and knowledgeable staff, smooth transaction. We love our new Volvo XC40!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The sales process went very smoothly. All involved from...

The sales process went very smoothly. All involved from General Management, to the Sales group to the Finance office, all were Very responsive to my many questions. Professional sales group! Would definitely shop at Napleton again. By the way, GREAT CAR.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.