Reviews
What a wonderful patient and great customer service. They...
What a wonderful patient and great customer service. They spent a long time working on my loan arrangement. Thanks for the time and patience and dedication.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very pleased with the service I received. I had a...
I was very pleased with the service I received. I had a good test drive experience and Jim was helpful with assisting me with ordering my volvo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salesman was pleasant to work with. He was patient and...
Salesman was pleasant to work with. He was patient and understanding of my needs. I would recommend anyone searching for a vehicle to work with Jim Dwyer. I am more than satisfied with my experience with Schererville Napleton.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Juan was terrific, very accommodating as I was happy with...
Juan was terrific, very accommodating as I was happy with the car but wanted my son there when I was going to make the actual purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Definitely have a gem in Matt Mazur. He will go far....
Definitely have a gem in Matt Mazur. He will go far. Went above and beyond to get me exactly the car I wanted and did not want my time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The absolute best customer service. Junior is the...
The absolute best customer service. Junior is the consummate professional. Responds to texts or voicemails within minutes. Long time loyal Mercedes owner. Will only use Napelton.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Having just assumed the care of my car, I appreciated the...
Having just assumed the care of my car, I appreciated the informative evaluation of what needed to be done to my car so I can take it down south for the winter. I feel that I am good to go.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Volvo care
Easy process paperwork ready best program I've ever witness Roger and jim very helpful and took care of me thanks again Volvo care for putting me in a new 2021 xc 90 t6
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding experience from beginning to end. I highly...
Outstanding experience from beginning to end. I highly recommend this dealership. Competitive pricing, friendly and knowledgeable staff, smooth transaction. We love our new Volvo XC40!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sales process went very smoothly. All involved from...
The sales process went very smoothly. All involved from General Management, to the Sales group to the Finance office, all were Very responsive to my many questions. Professional sales group! Would definitely shop at Napleton again. By the way, GREAT CAR.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car