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Napleton Autowerks Schererville

(599 reviews)
Visit Napleton Autowerks Schererville
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–6:00pm
Tuesday 9:00am–8:00pm 6:30am–6:00pm
Wednesday 9:00am–8:00pm 6:30am–6:00pm
Thursday 9:00am–8:00pm 6:30am–6:00pm
Friday 9:00am–7:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (219) 227-3834 (219) 227-3834
Used (219) 227-3833 (219) 227-3833
Service (219) 227-3806 (219) 227-3806

Reviews

(599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always satisfied!!! I have said all I know to say. I am...

Always satisfied!!! I have said all I know to say. I am instantly waited on and do not have to wait . The waiting area is always clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From the time on walked in everyone was pleasant and very...

From the time on walked in everyone was pleasant and very helpful. They gave us plenty of time and options of just what our needs were, as far as what exactly we wanted in our car.Our salesmen Matt was over the top.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was treated well and the wok done seems to be good. I...

I was treated well and the wok done seems to be good. I had to wait 2 weeks to get in due not having a loaner car and the car wash wasn't very good, in fact it was lacking badly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional, fast, and overall pleasant. Will definitely...

Professional, fast, and overall pleasant. Will definitely come back for all of my service needs now. I have a light I would liked looked at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I brought my car in for service and they were completely...

I brought my car in for service and they were completely professional and I would recommend them to anybody. Gary the service manager was great and went above and beyond to fix my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Holly provided excellent customer service. GREAT!

Excellent experience. if you are looking for a new or used vehicle, and have questions or concerns about the process, Holly is your experienced, seasoned, patient, knowledgeable sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great, personalized auto sales team

Jim Dwyer was an outstanding sales consultant who took care of our every need. Great to find someone who seeks to understand what you want, then does everything possible to deliver it for you. Jim and Roger both worked to find us the exact match with our needs and delivered as promised. We also bought in 2020 and they arranged to make it a virtual shop and safe delivery process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Truly outstanding experience with Jim Dwyer in...

Truly outstanding experience with Jim Dwyer in identifying our needs and finding the right vehicle for us, then locating and delivering it. Jim worked tirelessly to find exactly what we needed and make sure we were totally satisfied. We weren't even sure we were buying and told him so at the start. But he went out of his way to address our needs and did buy the car. He has also been great with questions after the sale as well, and always available for call or email. We bought in 2020 and shopping was done virtually, with a totally safe delivery. Especially appreciated all the paperwork being prepared in advance as well to make it a quick process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience! In the market for a new vehicle. A...

Great experience! In the market for a new vehicle. A friend recommended this place. Juan Barnes was helpful and very knowledgeable on vehicles. I am not a fan of the car search and buying process but I have no complaints about this visit and that is always a plus for me. Even though I just started my search, I do appreciate this experience making my next one easier. Who is to say though...Juan was really able to sell me on Volvos so I might return! Thanks again for the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was in search of a new truck but sure on what I...

I was in search of a new truck but sure on what I wanted. Juan Barnes helped me make a great decision on my investment. He's patient and knowledgeable. I will definitely recommend him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.