Reviews
Worked with Michael Beltran who went above and beyond to
Worked with Michael Beltran who went above and beyond to get us the vehicle we wanted. When we picked up the vehicle, everything was prompt and complete, we were on the road in 30 minutes!!! Thank you Michael and Steve Rogers Ford!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very knowledgable and curtious.
Very knowledgable and curtious. Customer service was great! Always kept me informed of service time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service work is fine.
The service work is fine... however, one of the employees is very rude (to everyone) and especially discourteous to women. Nate (Nathan???) needs to learn how to properly interact with customers. Rolling his eyes, slamming down papers... not exactly what we look for in proper customer service interaction.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
The set up was pleasing to the eye, great customer
The set up was pleasing to the eye, great customer service and shout out to Dennis!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Came in for a new car — Mike was incredibly kind, honest,
Came in for a new car — Mike was incredibly kind, honest, and helpful! Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I came in for an oil change.
I came in for an oil change. I asked for one thing that I wanted checked out. The brake pads were throwing brake dust like crazy. The pads were installed by SR Ford as well as over ten thousand dollars worth of service. Nate completely ignored me. He either refused to look into it and didn't care. The PR at the desk conisinding and judgemental. I paid eighty percent of ten thousand dollars in advance. I come in to pick up and the women says real hateful and demeaning " Oh your a self pay ". I said " You better go find my seventy five hundred dollar check". I guess she just doesn't like sixty year olds with longer hair and _____
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Steve Rogers Ford made my service experience convenient
Steve Rogers Ford made my service experience convenient and satisfying. I was pleased with the attention to detail and the prompt turn around.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service experience with the Steve Rogers
Great customer service experience with the Steve Rogers Ford team! Highly recommended for leasing, sales, and service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great experience with Michael Beltran.
Had a great experience with Michael Beltran. He was very honest and extremelty helpful (like up and beyond) and I left with an awesome vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This has been the most positive dealership experience
This has been the most positive dealership experience I’ve had in the Toledo metropolitan area. I purchased this Maverick new in 2021 at Maumee Brondes Ford, and have been searching for respectable service ever since. Steve Rogers service advisors were respectful and informative. Their service technicians performed requested services, and were mindful of the condition they left my vehicle in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair