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Steve Rogers Ford

(343 reviews)
Visit Steve Rogers Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (419) 441-4050 (419) 441-4050
Used (419) 830-4476 (419) 830-4476
Service (419) 830-4477 (419) 830-4477

Reviews

(343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Rogers Ford from DealerRater.

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Great customer service experience with the Steve Rogers

Great customer service experience with the Steve Rogers Ford team! Highly recommended for leasing, sales, and service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had a great experience with Michael Beltran.

Had a great experience with Michael Beltran. He was very honest and extremelty helpful (like up and beyond) and I left with an awesome vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This has been the most positive dealership experience

This has been the most positive dealership experience I’ve had in the Toledo metropolitan area. I purchased this Maverick new in 2021 at Maumee Brondes Ford, and have been searching for respectable service ever since. Steve Rogers service advisors were respectful and informative. Their service technicians performed requested services, and were mindful of the condition they left my vehicle in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The recall was taken care of the by dealership handle

The recall was taken care of the by dealership handle everything was handle in a timely manner. I would recommend Steve Roger’s Ford to friends and family always happy with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone is very friendly and knowledgeable.

Everyone is very friendly and knowledgeable. My husband and I love dealing with the people at Steve Roger’s Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Poor customer service in the service department the

Poor customer service in the service department the service manager was very unprofessional. Would not recommend anyone to go there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dennis was AWESOME!

Dennis was AWESOME! We had a great experience and my son loves his "new to him" Fusion. We will definitely look to see what is available when were ready for another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They always do a good job.

They always do a good job. They explain everything they are doing and do not charge too much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone I encountered at the dealership was very nice

Everyone I encountered at the dealership was very nice and professional. Reiss C. provided excellent customer service with great communication throughout the process. He was friendly, helpful, and made the experience smooth and enjoyable. I’m very happy with my purchase—a 2015 Mercedes 4MATIC—and I truly appreciate the way I was treated. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dennis was amazing.

Dennis was amazing. No pressure, friendly, but worked with us. Everything felt fair. And I love my new car! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.