Reviews
I bought my last car from Steve Rogers Ford and the
I bought my last car from Steve Rogers Ford and the customer service is still great
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional relationship due to competent people!
Professional relationship due to competent people!! My car dealer for several years for great results
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a very good experience when walking into Steve
I had a very good experience when walking into Steve Rogers Ford they were all very kind and respectful especially my sales guy
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Salesman, Michael Beltram, said he would repair an issue
Salesman, Michael Beltram, said he would repair an issue on the used car that we purchased prior to us taking ownership. We believed the repair had been done and purchased the car and drove it home only to find out that the issue had not been repaired. We had to pay over $650 to have the repair done correctly with our trusted mechanic and not at Steve Rogers Ford. I will never go back to this dealership for a car or service again. They also said that the price of the car had gone up since we test drove it due to all of the interest in the car. That's not how this works. Highly unimpressed.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello , We have offered to purchase the 15 year old/135,000k vehicle back and you have declined. We apologize for any miscommunication. Kristy Rogers
Dennis was great and I love my new Ford Escape!
Dennis was great and I love my new Ford Escape! Great team at Steve Roger’s Ford!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Other than dirty fingerprints all over the glovebox, the
Other than dirty fingerprints all over the glovebox, the service was good. I was used to getting a car wash with service, but maybe that is not a thing anymore (or was only at a Lincoln dealership?).
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Michael Beltran was fantastic to work with!
Michael Beltran was fantastic to work with! This was the first time we have been to this dealership and I recommend 10/10
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service was fantastic!
Service was fantastic! They worked with us every step of the way to make sure the experience was fantastic. I would highly recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
If an oil change coupon states a price and the price will
If an oil change coupon states a price and the price will actually be higher, you should say so beforehand. Surprise! I could have gone to the shop around the corner for the price I ended up paying. I won't nitpick about anything. It's the money. It's always the money.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Great working with Kristy!
Great working with Kristy! She made buying a car such a pleasure and so easy. I will recommend working with Kristy to anyone I can.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car