Reviews
Service is spot on.
Service is spot on. Quality, Experience, Communication, Reasonable Cost... all boxes checked. Sales staff is engaging, knowledgeable and helpful. Steve Rogers' facility is clean, comfortable and the staff is friendly and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were fair and easy to work with.
They were fair and easy to work with. I appreciated their honesty, professionalism and friendliness.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was disappointing and my issue is still not
The service was disappointing and my issue is still not resolved. . I was given my vehicle back. I was told we need to wait for the Ford tech people to return from holiday. I called back and there was no answer resolution and no returned call. I still have not heard a reply and no resolution to the issue.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Jeremy, I am sorry to hear about your experience. Unfortunately at times we are at the mercy of the factory. However we have received a resolution from Ford and are ready to proceed with the repair of your truck. I have left you a message so please give us a call back to get this resolved! Thanks again for your patience! Kristy Rogers
Dennis was a great salesman!
Dennis was a great salesman! Highly recommend this dealer . Very honest and they want to sell .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business! Kristy Rogers
I was very pleased with the professionalism and treatment
I was very pleased with the professionalism and treatment I received at Steve Rogers Ford. In particular, Dennis Osworth was extremely helpful in finding a vehicle that had most of the things I was looking for. I had visited other Ford dealerships but none of them were as diligent and as thorough as Dennis Osworth.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business! ~ Kristy Rogers
Excellent experience.
Excellent experience. Sales team is excellent, will recommend this dealership to everyone. Customer service cannot be beat.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and your business! ~ Kristy Rogers
Service is always done quickly and the staff is friendly.
Service is always done quickly and the staff is friendly. Waiting room is also good, but I would like to see a placard about how to get on the internet.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great place to do business for car buying and service.
Great place to do business for car buying and service. Everyone is helpful and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and your business! ~ Kristy Rogers
I will give me complete review once I get my rental
I will give me complete review once I get my rental reimbursement that was completed November 23rd. I keep getting put off and will not buy a Ford again after 50 yrs of dedicated purchases and current ownership of 4 Ford products. Mark Jakubec
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello Mark, First off I want to thank you for your business and loyalty over the years. I do understand your frustration and believe me it is frustrating for us as well. While the process with Ford can be lengthy … I can assure you that Jason, Nate and Steve Rogers Ford staff are working hard getting an approval from Ford Motor Company. Please let us know if you have anymore questions! ~ Kristy Rogers
Still can't figure out how a 69$ oil change cost 122.
Still can't figure out how a 69$ oil change cost 122.66$ will go elsewhere for oil changes
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello! I am sorry for your experience here at Steve Rogers Ford. Like many oil change coupons and promotions, the number of quarts advertised is a maximum of 6. With that being said... all makes and models (trucks vs cars etc.) required a different number of quarts and the cost is adjusted accordingly. Again, I apologize for the confusion. ~ Kristy Rogers