Reviews
Derek Guiton at Tunkhannock Auto Mart was extremely...
Derek Guiton at Tunkhannock Auto Mart was extremely helpful in finding the specific Dodge Grand Caravan that we were looking for our family. The van was pretty difficult to find but he was persistent and ended up finding and transferring the van. I was also impressed with the help from other salesmen when Derek was not available and it just shows the professionalism and caliber of Tunkhannock Auto Mart and their staff. Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
sean steele went above and beyond what i am use to in a...
sean steele went above and beyond what i am use to in a car sales man he help me right from the start keep me in mind worked out a deal that i was happy with made sure i was happy with what i was getting for the money i was spending i will be a tunkhannock auto mart custmer for life and will steer my family and freinds seans way i will also do my service in tunkhannock rather then in scranton, scranton dodge is 15 min from my home tunkhannock is about 40 mins but the way i was treated there ill go the extra miles to give them the bissness once agen i would like to thank sean steele for putting me in my new truck
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a used vehicle from tunkhannock auto...
I recently purchased a used vehicle from tunkhannock auto mart. I placed a email inquiry about a truck wed night and thursday morning Matt Kerr promptly got back to me. I had a specific price I needed to be at and Matt went above and beyond what I had figured. He didn't stop until he got me the lowest possible price and interest rate. I have never worked with anyone from there before but i am positively going back for my next vehicle. The whole atmosphere was very friendly and helpful. I was not hurried or hassled in my decision. One of the best car buying experiences I have ever endured.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking your time to say such nice things about Tunkhannock Auto Mart, and especially Matt Kerr, he is one of our most valued Sales Consultants.
This was is my second jeep purchase through Sean Steele....
This was is my second jeep purchase through Sean Steele. He's all was very helpful and a pleasure to deal with. I will continue with dealing with him in the furture. Thank You Sean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Sean is great to deal with. He answered any questions I...
Sean is great to deal with. He answered any questions I had, and if he didn't know, he found out the answer very quick. This is my 3rd ram truck and 4th vehical I have bought form him. Any chance I get, I tell my friends to go see him for a great deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
As my local dealer was unwilling to do any work over the...
As my local dealer was unwilling to do any work over the phone ("if you come in today we can sit down to discuss what rebates you qualify for and discuss financing options"), I researched myself who had the vehicle i wanted, and the closest (albiet still 2.5 hours away) was Tunkhannock Ram. I called & was helped promptly, professionally, and most importantly via the phone by Joe Dafcik. This was all handled within two days, from first call to pickup of the new truck. As I was under a time crunch (had to have it done for tax deduction reasons within 4 days, this was spectacular. Great job by Joe & Tunkhannock!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking time from your busy schedule to write a review about Joe Dafick, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart
One of a kind dealership!
I just purchased a preowned vehicle from Tunkhannock Auto Mart. This was my first experience buying from them but definitely not my last. Matt Kerr was outstanding to work with. I had a price limit in mind for the vehicle I wanted and Matt made it happen. No haggling, no stress, just a quick best offer on what my limit was and done! After the purchase, Matt went beyond what any salesman would be required to do and got me set up for some additional items I wanted added to the vehicle to be installed at my convenience. The service department was outstanding at working around my schedule and everyone pulled together to get it done fast. It truely was one of the easiest and most hassel free auto buying experiences I've had. Great job Tunhanncok Auto Mart and a special thank you to Matt Kerr for all you did to ensure my satisfaction!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking time from your busy day to thank Matt Kerr for an exceptional job. Matt is among one of our most valued Sales Consultants. Thank you for shopping Tunkhannock Auto Mart; It is our honor to serve you with all of your automotive needs. Thank you, Linda Kane Customer Service Advocate Tunkhannock Auto Mart
I purchased two vehicles from this dealership. My 1st...
I purchased two vehicles from this dealership. My 1st vehicle was a brand new 4 door jeep that leaked like a sive. It was at their dealership over 7 times for repair each time the problem was worse than before. It was never fixed. I traded the vehicle in on another brand. I needed a hitch put on since I have a small camper trailer. During the sale I asked if a factory hitch could be installed and was told no problem. Kelly went to the service dept got everything confirmed. I informed her I had a trip coming up in 3 weeks and needed it installed by then, again i was told noo problem. An installation date was set one week after. I was called a day prior to the installation and told they did not have the part and could not do the install. I did complain and I spoke with the sales dept Kelly which said she would take care of it. She called and said to bring it up at the scheduled time. I was told the installation would take 2 hours I sat there over 6hrs. At times I could see my vehicle on the lift with no one working on it. Well i get the vehicle and guess what they installed an aftermarket hitch without telling me or giving me any kind of warning. I didn't request an aftermarket hitch I was told it would be factory. I was lied to and deceived by these ppl. Also when I complained because it looked like crap, was not what I ordered and the cost would have been much lower than a factory hitch. I was told it was there was no difference in price due to it taking longer to install labor wise. What a joke I didn't request this type of hitch in the first place and there telling me due to labor there is no price difference. I planned on suing but not worth it from what I’m told. Watch for Kelly she seems so nice up front but all she has on her mind is cash and how best to take it from you.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Tunkhannock Auto Mart was great from start to finish. I...
Tunkhannock Auto Mart was great from start to finish. I inquired about a van through their website and received instant responses. I was referred to Matt Kerr who remained in email contact with me. He answered all my questions and gave me an idea of what he could do before I took the drive out to dealership. I was the most impressed with his willingness to come in and meet with me on his day off. To me this said a lot about who he was even before I met him. I had a great experience with him from start to finish. He was able to fit me with a van that was in my price range. And even after we left the dealership, he called me once within the first half hour to let me know he had spoken to my insurance company to get my vehicle covered. And then called a few days later to make sure everything was going okay with my vehicle. Based on my interaction with Matt, I would absolutely recommend that my friends and family visit Tunkhannock Auto Mart for their next vehicle. Sincerely, Bill Dallas, PA
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sean did an excellent job securing us the best price for...
Sean did an excellent job securing us the best price for our trade, the best value in our purchase and the best interest rate to fit our budget. We have been doing business with Sean and Tunkhannock Auto Mart for several years and highly recommend them to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We very much appreciate it that you would take the time to let us know what an excellent job Sean did. Sean Steele is one of our most respected Sales Consultants. Thank you for shopping Tunkhannock Auto Mart, we look forward to serving you in the future for all of your automotive needs. Sincerely yours, Linda Kane Customer Relations Advocate Tunkhannock Auto Mart (570) 836.2266