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Tunkhannock Auto Mart

(701 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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We have bought several cars from Sean. We trust him and...

We have bought several cars from Sean. We trust him and appreciate his sales approach. He respects our requests and our time. He is extremely accomodating and customer service focused. We have recommended Sean to several people over the years. Sean is an asset to the dealership, our loyalty is to Sean so we home he remains at Tunkhannock Auto Mart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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fantastic experience

I was recently in a accident and my car was totaled. I started doing some research online and came across Tunkhannock Auto Mart. From the first call I made the experience was fantastic. Matt Kerr and the other staff at Tunkhannock Auto Mart went above and beyond and put me in a 2011 Subaru Legacy. The car is fantastic and I couldn't be happier. So glad that I decided to go to Tunkhannock Auto Mart. Because of this fantastic experience I will be a member of the Tunkhannock Auto Mart Family for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amy, I am sorry to hear of your accident. I am glad Matt Kerr was able to make the car-buying experience a pleasant one for you. We look forward to working with you in the future with all of your automotive needs. Thank you for taking the time to write a review for Matt, he is an exceptional Sales Consultant. Sincerely, Linda Kane Tunkhannock Auto Mart Customer Sales Advocate

i have purchased a multitude of vehichles both for...

i have purchased a multitude of vehichles both for personal and business use from Sean...probably over 40 units. Sean has always been very professional, very patient with my many questions, and extremely knowledgable of the functions of the vehicles. i highly recommend both Sean and the service dept at Tunkhannock Automart and will continue to do so!! Matthew Andrews Mountain Energy Services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi Matthew.. Thank you for taking the time from your busy schedule to write a review regarding Sean Steele and the service department at Tunkhannock Auto Mart. We truly appreciate the kind words. Sincerly yours, Linda Kane Customer Service Representative Tunkhannock Auto Mart (570) 836.2266 Ext. 301

Tunkhannock Auto Mart made my dream come true!

I have wanted a jeep wrangler for a very long time! Being a single mom I didn't know if I would ever be able to afford one but... Tunkhannock Auto Mart made my dream come true! I went with the intentions of possibly leasing one, however it ended up to be more affordable to buy a used one. Joe Dafcik is awesome and worked extremely hard to get me into a price range that was affordable to me. He is very friendly and extremely professional! I would definitely recommend him to all my family and friends! I would also highly recommend Tunkhannock Auto Mart to anyone looking for a new or used vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Susie, I was delighted to see that you enjoyed shopping at Tunkhannock Auto Mart. Joe Dafcik is one of our finest Sales Consultants; we strive to make the car-buying experience a pleasant one. If there is anything I can ever do to assist you please do not hesitate to contact me. Sincerely yours, Linda Kane Tunkhannock Auto Mart Customer Relations (570) 836 2266 Ext. 301

Why waste time anywhere else...???

My wife and I just purchased a new 2013 Chrysler Town& Country minivan from Tunkhannock Auto Mart. It's our 6th. minivan....(nothing really "mini" about them)...in the last 20 yrs. So we really have refined what we look for in our search. The Town & Country has it all. Just try to get an "autostick" on a Honda, or "Stow & Go" middle seats on a Honda or Toyota.....Not gonna happen...! My search always starts with reviews on the Service Dept. Tunkhannock Auto Mart exceeds expectations, having one of the most accommodating service managers around, as well as first rate Chrysler Techs in the bay. Next, I like a more personal feel when car shopping, as well as the best price in town. Joe Dafcik and his financial sidekick Gary Myers took care of us, wrangling with the numbers until I was well under what I had tried to figure out by myself. They were extremely professional and really worked to nail the price and the best financing. Save time and energy if you are shopping for a Jeep, Dodge, Chrysler, or Fiat and take the drive to Tunkannock Auto Mart ........ and bring the checkbook, you'll leave with a car ..!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My wife and I just purchased a new 2013 Chrysler Town...

My wife and I just purchased a new 2013 Chrysler Town & Country minivan from Tunkhannock Auto Mart. It's our 6th. minivan....(nothing really "mini" about them)...in the last 20 yrs. So we really have refined what we look for in our search. The Town & Country has it all. Just try to get an "autostick" on a Honda, or "Stow & Go" middle seats on a Honda or Toyota.....Not gonna happen...! My search always starts with reviews on the Service Dept. Tunkhannock Auto Mart exceeds expectations, having one of the most accomodating service managers and staff around, as well as first rate Chrysler Techs in the bay. Next, I like a more personal feel when car shopping, as well as the best price in town. Joe Dafcik and his financial sidekick Gary Myers took care of us, wrangling with the numbers until I was well under what I had tried to figure out by myself ... ! They were extremely professional and really worked to nail the price and the best financing. Save time and energy if you are shopping for a Jeep, Dodge, Chrysler, or Fiat and take the drive to Tunkannock Auto Mart ........ and bring the checkbook, you'll leave with the car you want at the best price around ...!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks for your business...and Thanks for your kind words.... David Senkow Managing Partner

Best Prices Around

I needed a vehicle ASAP due to my car being totaled unexpectedly. Joe Dafcik was giving the lowest price on the vehicle I was interested in. The vehicle I wanted was not even at his lot but he went out of his way to get it from another dealer. Joe made the whole purchase experiance a deligt and worry free. The entire staff at Tunkhannock Auto Mart are familiar with what they sell. From the sales department to the mechanics they all know a lot about what they sell. I would buy another vehicle from Tunkhannock Auto Mart in a minute.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Dealer

I recently had the unfortunate experience of having my car totaled after being hit in an accident. I found a car I was very interested in at the Tunkhannock Auto Mart. Not only did the salesman come in on his day off to meet me, their handling of my car purchase was great. I would definitely recommend this dealer and will also use them myself in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dave was probably the best car salesman I have ever dealt...

Dave was probably the best car salesman I have ever dealt with. He not only came in on his day off to meet me, he made the whole experience pleasant and timely. My car had been totaled in an accident, and he made this whole ordeal much easier to handle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your business...sorry to hear about your accident...glad to hear Dave Russell was able to make your experience here a pleasant one... David Senkow Managing Partner

Tunkhannock Auto Mart and Matt Kerr are 2 for 2!

1-25-13 was my second great experience with Tunkhannock Auto Mart and Matt Kerr. I e-mailed Matt on Thursday, 1-24-13 near the end of the day and within a very short time, I recieved a response. I went to look at a 2012 Chrysler 200 "S" on 1-25-13 at approx 11am. At 1:15pm, I was driving away with the car. THAT EASY. Matt treated me like a friend and not someone who was just another customer. The sales manager Kevin came over to me just to say hello. The whole dealership and ALL of the staff are great. I have purchased many new and used cars from other dealerships around the Wyoming Valley. I will be returning many times to Matt Kerr at Tunkhannock Auto Mart. Thank you again, Matt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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