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Tyler Automotive's Chrysler Superstore - Chrysler Jeep Dodge RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (156 reviews)
Visit Tyler Automotive's Chrysler Superstore - Chrysler Jeep Dodge RAM
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (269) 591-7474 (269) 591-7474
Used (269) 591-7387 (269) 591-7387
Service (269) 591-7505 (269) 591-7505

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tyler Automotive's Chrysler Superstore - Chrysler Jeep Dodge RAM from DealerRater.

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I highly recommend this place!

I had the best experience ever. The salesperson that helped me was Jaime Viteri. He was very helpful and did everything he could to find the right car for me. He was very honest and did not push me to make a decision, he gave me the time that I needed. Everything happened exactly how he promised me. The buying process was super easy, everyone that helped me at Tyler was very friendly. I highly recommend this place and keep in mind that Jaime will do his best to meet your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for allowing Tyler to earn your business. We love hearing how much people liked their salesperson! Please be sure to send all your friends and family to us.

Tylers Auto Chrysler Jeep Dodge Dealer in Michigan

Tylers @ Niles Dodge in Michigan. Salesman help us in the purchase of a 2015, Dodge caravan. The salesman was Kevin Miracle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the review!

Service

The brand new Car I purchased, both doors leaked after about two hours of purchase when it started to rain. Took it to service for this and another issue, said it was fixed, picked car up and one item wasn't, now I doubt the leaks were fixed. D Roden Mishawaka

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We make sure all our technicians are certified. Please feel free to contact us if this is still an issue.

Friendly and Kind and clear about choices .

I was able to arrange financing quickly. My salesman listened but talked about the cars that were available. He listened to my desire for alittle smaller auto, a better gas milage available to the grand caravan. I was only not over happy with the black interior. He was ver helpful and I will be going back to clear up how to use the bluetooth tomorrow I hope. This is a familiar dealership who has taken care of me as a wife and a widow. They are able to handle girl questions without making me feel strange. I want to thank them for their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

WE are glad to have earned your business. We hope you are enjoying the new vehicle!!! Thanks for the review

Jeep Cherokee Altitude

Jacob Yoder was helpful and enthusiastic. Even though I had the supplier discount through work, he worked very hard to get the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the review!!!! Glad to hear you are happy.

Great service experience

This was the first oil change in my new car, it was very easy to make an appointment in the service department, many available time slots. Everyone in the service department was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the review!

Professional Organization - Great Service

My sales person went out of his way to make sure I was satisfied with the vehicle. The entire process was conducted in a professional and efficient manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

So happy you had a Great car buying experience with us!!! Please remember to send your friends and family into us when they are ready to purchase. Thanks for the review

excellent customer service very friendly

Sales associate Gary Marshall was wonderful he went above expectations to help us get our new escape and we couldn't be happier we were very happy with the customer service we received can not thank him enough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We love hearing how satisfied customers are with their vehicle!!! Thanks for the great review!!! Be sure to come visit us again!!!

An Excellent Buying Experience

We were treated is such a friendly and respectful manner, not like we were just a number. All of the "small town" feel, but as the same time it felt like were in such competent, professional hands. Thanks so much for a great car and a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review!!! We are so happy to hear you had a wonderful car buying experience. Be sure to send your friends and family into see us!!!

No hassle buying experience

Past history with the dealership has created a positive relationship. Although our "regular" salesperson is no longer at Tyler's, Jacob Yoder made us more likely to stay with Tyler's. He was helpful, knowledgeable, and understood our wants/needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

So happy we were able to earn your business!!! We hope to see you again soon!!! Thanks for the great review!!!