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Tyler Automotive's Chrysler Superstore - Chrysler Jeep Dodge RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (156 reviews)
Visit Tyler Automotive's Chrysler Superstore - Chrysler Jeep Dodge RAM
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (269) 591-7474 (269) 591-7474
Used (269) 591-7387 (269) 591-7387
Service (269) 591-7505 (269) 591-7505

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tyler Automotive's Chrysler Superstore - Chrysler Jeep Dodge RAM from DealerRater.

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Happy but a bit disappointed.

The salesman was courteous and knowledgable and he did his best to show us something that fit our needs. We actually bought the first thing we saw because it was exactly what we wanted and in the right price bracket.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great feedback!!! Glad to hear you found what you liked!!

Best Jeep Dealer Around!

My sales lady was awesome! She was the opposite of so many "typical" sales people. I specifically liked how she allowed us to test drive the Jeep without ridding along. I'm very knowledgeable about the product?and I've never needed a sales person to explain the features. I was able explore the vehicle at my own pace. Shannon was an absolute joy to work with! I will be sending all my referrals to Tyler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We love hearing customer feedback!!! Glad to hear you enjoyed your salesperson!!! We hope we have earned your continued business through out the years!

Go to Tylers!

Gary Marshall was our salesman - he was great! Totally enjoyed our car buying experience. Friendly service with a personal touch. We bought a used car for my husband. We'll be back when its time for a car for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review! We would be happy to sell you another vehicle in the future!! Come see us when you are ready.

Great service, nice facility

They were able to lower my interest percentage rate and trade my car in for a newer car. I still owed 3 yrs on my old car, which by the way is totaled, and now I never expected to leave with practically a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

So happy you were able to get into a newer car!!! Its unfortunate you totaled it! Hopefully you keep us in mind when you are ready to purchase again!!!

Kim Butcher

Our salesperson, Shannon Brown was the best! She is down-to-earth, friendly, and no pressure. Everyone involved with our shopping experience was great including Sean carter, with finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the awesome review!!! So happy you had a great car buying experience!

Awesome Customer Service friendly and helpful

Loved it truely helpful and our Sales girl Shannon Brown was AWESOME...... We walked away with the perfect vehicle to meet our familys needs thank you Tyler Automotive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you LOVED your salesperson!!! Hope to see you again!!!

Great service!

No pressure packed sales pitch. Excellent and very professional sales associate (Kevin Miracle). If all sales personnel were like Kevin, car dealers wouldn't have the "pushy" rep they sometimes are known for. His approach was the reason I came back to the dealership when I needed a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review!!!

Something unexpected from a dealership

I bought this for my wife and myself to help transport kids and animals for a program are a part of in South Bend, IN. There was no pressure and an honest salesman..I used to sell cars and had to leave the business because of the tactics of all the dealerships I have ran across in the last twenty years. This was the first car I have bought from a dealership in twenty years, good job Tyler. The finance manager was good to talk to as well, he seemed genuinely concerned about my experience...I am more than impressed, my daughter is going with me this Saturday to pick out a vehicle at Tyler. Thanks Tyler and I will keep recommending in the future. Bradley B Braydon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the GREAT review!!! Please feel free to keep recommending us to other people. So glad we were able to earn your business!!!

Great buying experience.

Joe from Tyler Chevy was very professional and not pushy, which many people feel are good qualities about salespeople. Also, filling the gas tank before I took delivery of the car. Great job Joe. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are a dealer for the people!!! Glad we were able to make the buying process stress free! Thanks for the feedback.

Tyler Jeep Dodge

The service department at Tyler Jeep/Dodge has always been exceptional. Always providing outstanding customer service and very timely work. I really couldn't ask for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Glad you had a great Service experience!!!! Please continue to use our service department for all your vehicle needs!!